System Administrator

RoyOMartin•Alexandria, LA

About The Position

The System Administrator keeps servers, end-user systems, and core IT services running across the company’s locations. Working closely with infrastructure and service desk teams, the role supports technologies ranging from Active Directory and Microsoft 365 to plant-floor devices. The position offers opportunities to develop skills across a range of technologies, and calls for a willingness to learn and grow. Occasional travel to company sites is required.

Requirements

An associate’s or bachelor’s degree in IT, Computer Science, or a related field, or equivalent hands-on experience.
At least 2 years of experience in IT support, help desk, or system administration.
Working knowledge of Windows 10/11, Windows Server, Active Directory, DNS, and DHCP.
Understanding of networking fundamentals, including TCP/IP, VLANs, and connectivity troubleshooting.
Strong problem-solving, communication, and customer service skills.
Ability to manage multiple tasks and collaborate effectively with teams.
Thoroughness in system configurations, documentation, and troubleshooting.
Willingness to embrace new technologies, processes, and changing business needs.
Reliability, ownership of work, and discretion when handling confidential information.
Proactive approach to improving system performance, security, and efficiency.

Nice To Haves

CompTIA A+, Network+, or Security+ certification, or Microsoft certifications such as MD-102 or AZ-900.
Experience with virtualization (VMware or Hyper-V), Microsoft 365 admin centers, PowerShell scripting, or backup tools such as Veeam.

Responsibilities

Administer Windows Server and Active Directory, including user and computer accounts, group membership, Group Policy, password resets, and account lockouts.
Support Microsoft 365 and Azure, including Exchange Online, Teams, OneDrive, licensing, and mailbox and permission requests.
Monitor server, network, and application health, respond to alerts, and escalate issues when needed.
Patch, image, and manage workstations and servers using endpoint management tools.
Work assigned Service Desk tickets, keep them updated, and close them on time.
Assist with backups, restore testing, and basic disaster-recovery tasks.
Follow security policies, including application allow listing, email security, least-privilege access, and audit requests.
Partner with the infrastructure team to support printers, camera and badge systems, and other plant-floor devices.
Keep documentation current, including procedures, asset records, and knowledge base articles.