System Administrator

Hendrick Motorsports•Concord, NC

13d•Onsite

About The Position

Under the direction of the IT Operations Manager, the Systems Administrator installs, configures, and maintains the company’s servers, networks, and cloud infrastructure. The role monitors system health, resolves issues, and recommends improvements to performance and reliability. The position administers systems and services across on-premises and cloud environments, including identity, Microsoft 365, networking, virtual machines, file shares, backups, and disaster recovery. It also supports escalated help desk issues, documents configurations and changes, and follows change management practices. The job cannot be performed remotely.

Requirements

3–5 years of experience in systems administration in a hybrid (on-premises and cloud) environment.
Hands-on experience with Active Directory, Microsoft Entra ID, and Microsoft 365 administration.
Experience administering Windows Server and virtualized environments.
Working knowledge of networking fundamentals: TCP/IP, DNS, DHCP, VLANs, firewalls, and wireless.
Familiarity with access control and security concepts such as role-based access control (RBAC), multifactor authentication (MFA), and conditional access.
Experience with monitoring and diagnostic tools for systems and networks.
Scripting experience, preferably PowerShell, to automate routine tasks.
Strong troubleshooting, documentation, and communication skills.
High school graduate or General Education Degree (GED) required.
Ability to exercise initiative and resourcefulness, establish and maintain effective working relationships, exercise independent judgment and discretion, and work with limited supervision.
Ability to understand and carry out moderately complex oral and written instructions, prioritize work, meet time constraints, and manage multiple tasks under tight deadlines.
Ability to understand and follow instructions and communicate effectively with customers and company personnel.
Solid background in systems administration and architecture; familiarity with access control models and network security; experience with systems and network diagnostics, monitoring, and analysis tools; knowledge of network operating systems; and proficiency with coding languages.

Nice To Haves

Experience with Extreme Cloud IQ and Extreme Site Engine, or comparable cloud-managed network platforms.
Experience with Acronis or similar backup and disaster recovery tools.
Experience configuring VoIP or unified communications platforms.
Hands-on experience with Azure and AWS services.
Knowledge of Linux administration.
Experience with Intune, Group Policy, or other endpoint management tools.
Associate or bachelor's degree in information technology, computer science, or engineering.
AWS Certified CloudOps Engineer, Microsoft Azure Administrator Associate, Microsoft 365 Administrator, Network+, Security+, or Server+ certifications.

Responsibilities

Configure and administer Voice over IP (VoIP) systems.
Manage user, group, and device identities in on-premises Active Directory and Microsoft Entra ID.
Administer Microsoft 365 services, including Exchange Online, SharePoint, and Teams.
Maintain backup and disaster recovery jobs in Azure, AWS, and Acronis Cloud, and test restores regularly.
Configure and maintain wired and wireless networks using Extreme Cloud IQ and Extreme Site Engine.
Deploy and manage on-premises and cloud infrastructure in AWS and Microsoft Azure.
Administer on-premises and cloud file shares, including permissions and storage capacity.
Build, configure, and support virtual machines.
Apply patches and security updates across servers, endpoints, and network devices.
Monitor systems and networks, analyze performance data, and implement improvements.
Resolve escalated help desk tickets and mentor help desk staff on troubleshooting.
Document configurations, procedures, and changes, and follow change management practices.