System Administrator

TekSynap•, NV

2d•$70,000 - $85,000•Remote

About The Position

TekSynap is hiring a System Administrator for an Agile service contract supporting a government customer’s Enterprise Services capabilities. The Agile teams focus on Data Engineering, Data Standards, Core Services, and Enterprise Tools, delivering secure, scalable, high-quality solutions aligned with enterprise standards and integrated across systems. Teams follow the Scaled Agile Framework (SAFe) and a continuous delivery model emphasizing security, scalability, and reliability. The System Administrator installs, configures, maintains, and supports operating system workstations and servers, including web servers. The role includes software installation and upgrades, performance monitoring and tuning, data integrity and recovery, backups and database archiving, system audits, cloud application administration, incident response, and security patching. The position also supports software development workflows and project tracking using Atlassian tools and participates in Agile planning, delivery, documentation, demonstrations, and cross-team coordination. This is a remote position with an eight-hour weekday day shift. Core hours are 9:00 a.m. to 4:00 p.m. ET, with team shifts staggered between 6:00 a.m. and 6:00 p.m. ET. Some travel may be required, including travel to Clarksburg, West Virginia, at the beginning of employment to receive a PIV card and device, and occasional travel for in-person meetings. The target salary range is $70,000–$85,000.

Requirements

Active Secret clearance or higher.
At least 5 years of experience in a related field.
Experience with Agile organizations and practices, including Scrum, Kanban, Jira, Confluence, and SAFe.
Ability to follow SAFe principles and practices, including iterative development, continuous delivery, and collaboration.
Ability to participate in required SAFe ceremonies and contribute to continuous process improvement through retrospectives and stakeholder feedback.
Experience with operating system workstations and servers, including web servers, software installation and upgrades, system performance, backups, data integrity, audits, maintenance, and incident response.
Experience managing AWS services, including EC2, Lambda, RDS, and DynamoDB.
Experience using Atlassian Bitbucket and Jira to support version control, deployment, and project tracking.
Ability to coordinate across teams and communicate with stakeholders.
Ability to use government-provided tools such as Jira and Confluence to manage and document work.

Nice To Haves

Bachelor’s degree in computer science, Software Engineering, Information Systems, or a related technical field.

Responsibilities

Install, configure, and maintain operating system workstations and servers, including web servers, to support business processing requirements.
Install and upgrade operating systems and layered software packages, and ensure they function properly.
Monitor and tune system performance to keep applications running smoothly.
Protect workstation and server data integrity by implementing and managing software solutions.
Schedule and perform system backups and database archive operations to support data and media recovery.
Develop and promote standard operating procedures for system maintenance.
Conduct routine hardware and software audits of workstations and servers for compliance with standards, policies, and configuration guidelines.
Manage cloud-based applications using AWS services, including EC2, Lambda, RDS, and DynamoDB, to support scalability, performance, and security.
Provide ongoing system maintenance and support, respond to incidents, and implement patches and updates to preserve system integrity and security.
Support development workflows and version control using Atlassian Bitbucket and Jira, including software deployment and project tracking.
Participate in Agile and SAFe practices and ceremonies, including PI Planning, Iteration Planning, Daily Standups, Sprint Reviews, Retrospectives, and System Demos.
Document work in Jira Epics, Features, and Stories; develop and maintain detailed user stories and prioritized product and iteration backlogs.
Plan and coordinate with teams across Value Streams, communicate progress to stakeholders, demonstrate completed work, and collaborate to resolve dependencies and blockers.
Use government-provided tools such as Jira and Confluence to manage work, track progress, and document deliverables.
Break work into features and user stories with clear acceptance criteria.
Support integration of system-level architecture and design principles to ensure system interoperability.
Provide team-specific training as needed.
Travel to the facility in Clarksburg, WV, to receive a PIV card and device at the beginning of employment; occasional travel for in-person meetings may also be required.