System Administrator

teKnoluxion•Fort Belvoir, VA
•$113,000 - $139,000•Onsite

About The Position

Bcore is hiring a System Administrator to support the NGA customer mission at Fort Belvoir, Virginia. The role maintains the upkeep, configuration, and reliable operation of computer systems, working with on-site and remote users to coordinate site visits and upgrades, resolve trouble calls, and provide Tier 2/3 support for Unix and Windows workstations and servers, web servers, network-attached storage, and stored data. The position supports enterprise IT systems and infrastructure through daily operations, monitoring, troubleshooting, maintenance, software and operating system installations and upgrades, security hardening, backup and recovery planning, and data center equipment maintenance. The System Administrator also maintains operational and configuration documentation, verifies system availability using enterprise tools, and communicates maintenance windows and service status to customers and agency management. The role requires an active Top Secret clearance with SCI eligibility and eligibility to obtain a CI polygraph. A Security+ certification or DoW 8570 Level II equivalent is required within 90 days of hire. The salary range stated for the Washington, DC metropolitan area is $113,000–$139,000; final compensation depends on individual and contractual factors and is not guaranteed. The position may require local and other travel of 0–20%, on-call support, and lifting or carrying equipment up to 40 pounds.

Requirements

  • Active Top Secret clearance with SCI eligibility and eligibility to obtain a CI polygraph.
  • Security+ certification or DoW 8570 Level II equivalent within 90 days of hire.
  • Bachelor's degree or four years of relevant experience in lieu of a degree.
  • At least five years of experience.
  • Experience administering UNIX, Windows, and/or storage systems.
  • Experience working with trouble-reporting and tracking systems; the posting gives Security+ as an example.
  • Ability to respond to after-hours calls and provide on-call support.
  • Ability to travel 0–20% to local-area sites and other locations with similar architecture or footprint.
  • Ability to prioritize and execute tasks in a high-pressure environment.
  • Ability to lift, move, or carry equipment as necessary, up to 40 pounds.
  • Valid U.S. passport.

Nice To Haves

  • Experience in the imagery intelligence domain.
  • Ability to create and modify scripts across multiple disciplines on Windows, Linux, and Solaris systems.
  • Knowledge of the customer's processes and procedures and production systems.
  • Ability to function both as a team member and independently.
  • Skills in one or more of Windows Server, Red Hat, IRIX, Solaris, Sybase, Informix, SQL, and the Imagery Production Chain.
  • General knowledge of database administration and network administration, including network configuration management skills.
  • Intelligence Community experience.

Responsibilities

  • Maintain the upkeep, configuration, and reliable operation of computer systems and workflows.
  • Coordinate site visits and upgrades with on-site and remote users; provide on-site and remote resolution support for trouble calls.
  • Provide Tier 2 and Tier 3 support for Unix/Windows workstations and servers, web servers, network-attached storage, and stored data.
  • Administer desktop and server systems connected to local and wide area networks, including account monitoring, security, operating system installation, and local system administration.
  • Support implementation, troubleshooting, and maintenance of IT systems and system infrastructure.
  • Perform day-to-day operations, monitoring, and problem resolution for client, server, storage, network, and mobile devices.
  • Identify, diagnose, and resolve Tier 2 and Tier 3 problems; escalate issues and communicate status to agency management and internal customers.
  • Install and load operating system and application software; perform Unix/Windows operating system and layered software installations and upgrades.
  • Isolate and resolve hardware and software problems involving applications, operating systems, hardware, communications infrastructure, or combinations thereof.
  • Troubleshoot, maintain the integrity of, and configure network components; implement operating system enhancements to improve reliability and performance.
  • Maintain systems in accordance with established policies, procedures, and service level agreements; evaluate and install software and hardware patches and resolve software problems associated with COTS/GOTS products.
  • Create and follow procedures to maintain and manage linked databases, including security, data safety and integrity, disaster recovery, and bulk data imports and exports.
  • Conduct routine and emergency maintenance of assigned data center equipment.
  • Communicate and coordinate scheduled preventive maintenance windows with potentially affected customers.
  • Contribute to the development, administration, and testing of backup and recovery plans.
  • Secure systems to STIG guidelines using tools such as Retina and HBSS.
  • Maintain operational, configuration, and other standard operating procedures.
  • Verify system availability using existing enterprise tools.
  • Respond to after-hours calls and provide on-call support.
  • Travel 0–20% to local-area sites and other locations with similar architecture or footprint as needed.
  • Lift, move, or carry equipment as necessary, up to 40 pounds.

Benefits

  • Health, dental, and vision coverage.
  • 401(k).
  • Paid time off.
  • Short-term disability, long-term disability, and life insurance, including voluntary life insurance.
  • Stipends.
  • Referral bonuses.
  • Service anniversaries and spot awards.
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