System Administrator 2 - onsite Salem, VA

Novalink Solutions LLC•Salem, VA

2d•Onsite

About The Position

This role involves systems administration engineering and provisioning, operations and support, maintenance, and research and development to ensure continual innovation. The administrator will install and configure new and existing servers, including hardware, peripherals, services, settings, directories, and storage, adhering to standards and project requirements. Daily tasks include system monitoring, verifying the integrity and availability of hardware, server resources, systems, and key processes, reviewing logs, and ensuring scheduled jobs like backups are completed. Security monitoring for intrusions is also a key responsibility. The role includes verifying daily backup operations, performing file archival and purging, and managing user accounts. Additionally, the administrator will provide Tier III support, troubleshoot issues, diagnose and recover from failures, and coordinate with affected parties. Responsibilities also encompass applying OS patches and upgrades, upgrading administrative tools, configuring new services, maintaining operational procedures, performing performance reporting for capacity planning, and ongoing performance tuning, hardware upgrades, and resource optimization. This includes configuring CPU, memory, and disk partitions, and maintaining data center environmental and monitoring equipment. The role may also involve upgrading system software or Asset Management applications.

Requirements

IT Customer Support/Service: Required, 5 Years
Service Ticket Management: Required, 2 Years
Desktop Application Support: Required, 2 Years
Documentation Support: Required, 2 Years
Desktop/Laptop Hardware Support: Required, 2 Years

Nice To Haves

Server Maintenance: Nice to have, 2 Years
Network Support: Nice to have, 2 Years
IT Process Management: Nice to have, 2 Years
Experience with VMware ESXi 7.x (or higher), Microsoft Windows Server (2016, 2019, 2022, 2025), and Linux environments preferred.

Responsibilities

Systems administration engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation.
Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc.in accordance with standards and project/operational requirements.
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Perform regular security monitoring to identify any possible intrusions.
Perform/verify daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media/network location.
Perform regular file archival and purge as necessary. Create, change, and delete user accounts per request.
Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues. Diagnose and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
Maintain operational, configuration, or other procedures. Perform periodic performance reporting to support capacity planning.
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required. Maintain data center environmental and monitoring equipment.
Upgrade and configure system software or Asset Management applications per project or operational needs.