System Administrator 2

T-Rex Solutions • Annapolis Junction, MD

8h • Onsite

About The Position

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Requirements

• Ten (10) years' experience as an SA in programs and contracts of similar scope, type, and complexity is required.
• Active TS/SCI w/ FSP required within 7 years.

Nice To Haves

• Five (5) years of additional SA experience may be substituted for a bachelor's degree.

Responsibilities

• Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
• Manages IT system infrastructure and any processes related to these systems.
• Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provides support for the escalation and communication of status to agency management and internal customers.
• Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configures and manages UNIX and Windows operating systems.
• Installs/loads operating system software.
• Troubleshoots, maintains integrity and configures network components.
• Implements operating systems enhancements to improve reliability and performance.

Benefits

• competitive salaries
• performance bonuses
• training and educational reimbursement
• Transamerica 401(k) and Cigna healthcare benefits
• PTO available to use immediately upon joining (prorated based on start date)
• paid parental leave
• individual and family health, vision, and dental benefits
• annual budget for training, professional development and tuition reimbursement
• a 401(k) plan with company match fully vested after 60 days of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level