Tier 2 - System Administrator

CACI•Annapolis Junction, MD

1d•Onsite

About The Position

We are seeking a System Administrator 2 to work on the Contractor Site in Annapolis Junction, MD. This position will work with the Remote Operations Team on the GREENWAY GES contract. This is an overnight position, reporting Wed - Sun 10pm-6am.

Requirements

TS/SCI with Full Scope Polygraph
HS or GED with 15 years experience OR Bachelors with 10 years experience
Hardware Experience
Remote Assistance
Remote Desktop
IAT Level 1
CompTIA A+ CE
CompTIA Network+ CE

Responsibilities

Monitor, manage, and maintain servers, operating systems, and key applications.
Apply patches, updates, and configuration changes to systems in accordance with change management procedures.
Perform routine system health checks, capacity planning, and performance tuning.
Provide advanced technical support for escalated issues from help desk/Tier 1 teams.
Diagnose and resolve system, application, and network-related problems.
Assist with user account management, permissions, and access controls.
Install, configure, and deploy new systems, applications, and tools.
Assist in system upgrades, migrations, and integrations.
Document system configurations, procedures, and standards.
Ensure systems adhere to security best practices and organizational policies.
Help implement and monitor security controls such as antivirus, endpoint protection, firewalls, and access management.
Participate in audits, risk assessments, and remediation activities.
Use monitoring tools to track system performance, availability, and capacity.
Respond to alerts, incidents, and outages, performing root cause analysis and corrective actions.
Prepare reports on system health, incidents, and improvements for management.
Collaborate with IT teams (network, security, applications, help desk) on cross-functional initiatives and projects.
Contribute to the development and refinement of IT processes, standards, and documentation.
Provide input on technology selection and system architecture improvements.