System Administrator

Resource Label Group•Sandy, UT
•CA$80,000 - CA$90,000•Hybrid

About The Position

The Systems Administrator is the primary IT presence at assigned site(s), responsible for day-to-day infrastructure operations, resolving L3 escalations from the MSP, and executing changes under the direction of the Infrastructure Manager or a Senior Systems Administrator. The role is designed to develop the successful candidate toward Senior Systems Administrator capability over time. The ideal candidate is centrally located near a manufacturing location and is available for a hybrid schedule at the plant, with three days in person.

Requirements

  • 2–5 years of IT infrastructure or systems administration experience.
  • Working knowledge of Windows Server, Active Directory, virtualization (VMware or equivalent), networking basics, and endpoint management.
  • Comfortable working independently at a site with remote management oversight.
  • Organized and reliable, with the ability to follow processes and document work without prompting.

Nice To Haves

  • Central location near one of the company's manufacturing locations.

Responsibilities

  • Maintain infrastructure health at assigned sites, including servers, virtualization, storage, endpoints, and local networking.
  • Respond to and resolve L3 escalations from the outsourced MSP within defined SLAs.
  • Execute infrastructure changes as directed, following RLG change management practices.
  • Maintain site infrastructure documentation and update records after every significant change.
  • Monitor assigned site infrastructure using RLG tooling and escalate anomalies to the Senior Systems Administrator or Infrastructure Manager before they become incidents.
  • Perform routine maintenance, including patching, backup validation, capacity checks, and hardware lifecycle tracking.
  • Develop proficiency across the core technical platforms used at RLG.
  • Engage Senior Systems Administrators for guidance on novel problems or complex changes.
  • Contribute to runbook documentation based on resolved issues.
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