System Administrator

bcore • Fort Belvoir, VA

4d

About The Position

Bcore is hiring a System Administrator to support the NGA customer mission at Fort Belvoir, Virginia. The role maintains, configures, and ensures reliable operation of computer systems, working with on-site and remote users to coordinate site visits and upgrades and resolve trouble calls. It provides Tier 2/3 support for Unix and Windows workstations and servers, web servers, network-attached storage, and stored data in support of business processing requirements.

The position supports desktop and server systems connected to local and wide area networks, IT infrastructure, client/server/storage/network devices, and mobile devices. It includes operating system and software installation and upgrades, hardware and software troubleshooting, patching, network component configuration, data and database maintenance, data center equipment upkeep, and backup and recovery planning. The administrator helps secure systems in accordance with STIG guidelines, maintains standard operating procedures, verifies system availability, and communicates maintenance plans and support status to customers and agency management.

The position requires an active Top Secret clearance with SCI eligibility, eligibility to obtain a CI polygraph, and Security+ certification or a DoW 8570 Level II equivalent within 90 days of hire. A bachelor's degree is required, or four years of relevant experience in lieu of the degree, along with at least five years of experience. The role may require on-call support, local or other-site travel, and lifting or carrying equipment up to 40 pounds.

Requirements

• Active Top Secret clearance with SCI eligibility and eligibility to obtain a CI polygraph.
• Security+ certification or DoW 8570 Level II equivalent within 90 days of hire.
• Bachelor's degree, or four years of relevant experience in lieu of a degree.
• At least five years of experience.
• Experience with UNIX, Windows, and/or storage administration.
• Experience working with trouble reporting and tracking systems.
• Ability to respond to after-hours calls and provide on-call support.
• Ability to travel 0–20% to local-area sites and other locations with similar architecture or footprint.
• Ability to prioritize and execute tasks in a high-pressure environment.
• Ability to lift, move, or carry equipment weighing up to 40 pounds.
• Valid U.S. passport.

Nice To Haves

• Experience in the imagery intelligence domain.
• Ability to create and modify scripts across multiple disciplines on Windows, Linux, and Solaris systems.
• Knowledge of the customer's processes, procedures, and production systems.
• Ability to function both as a team member and independently.
• Skills in one or more of Windows Server, Red Hat, IRIX, Solaris, Sybase, Informix, SQL, and Imagery Production Chain.
• General knowledge of database administration and network administration, including network configuration management skills.
• Intelligence Community experience.

Responsibilities

• Administer desktop and server systems connected to local and wide area networks.
• Manage desktop systems, including account monitoring, security, operating system installation, and related local area system administration.
• Support implementation, troubleshooting, and maintenance of IT systems and system infrastructure.
• Support day-to-day operations, monitoring, and problem resolution for client/server, storage, network, and mobile devices.
• Provide Tier 2 and Tier 3 problem identification, diagnosis, and resolution.
• Escalate issues and communicate status to agency management and internal customers.
• Install and load operating systems and application software.
• Isolate and resolve hardware and software problems involving applications, operating systems, hardware, and communications infrastructure.
• Troubleshoot and maintain network components and implement operating system enhancements to improve reliability and performance.
• Install and upgrade Unix/Windows operating systems and layered software packages, maintain them according to established policies and service level agreements, evaluate and install patches, and resolve software problems related to COTS/GOTS products.
• Create and follow procedures for managing linked databases, including security, data safety and integrity, disaster recovery, and bulk data imports and exports.
• Perform routine and emergency maintenance of assigned data center equipment.
• Coordinate scheduled preventive maintenance windows with potentially impacted customers.
• Contribute to the development, administration, and testing of backup and recovery plans.
• Secure systems to STIG guidelines using tools such as Retina and HBSS.
• Maintain operational, configuration, and other standard operating procedures.
• Verify system availability using existing enterprise tools.
• Coordinate site visits and upgrades and provide on-site and remote support for trouble calls.
• Provide on-call support and travel to local-area sites and other locations as needed.

Benefits

• Service anniversaries, spot awards, and employee referral bonuses.
• Health, dental, and vision insurance.
• 401(k).
• Paid time off.
• Short-term disability, long-term disability, and life insurance, including voluntary life insurance.
• Stipends.
• Referral bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level