System Administrator

Resource Label Group•SANDY, UT
•Hybrid

About The Position

The Systems Administrator is the primary IT presence at assigned site(s), responsible for day-to-day infrastructure operations, resolving Level 3 escalations from the outsourced MSP, and executing changes under the direction of the Infrastructure Manager or a Senior Systems Administrator. The position is designed to develop the employee toward Senior Systems Administrator capability over time. An ideal candidate is centrally located near one of the manufacturing locations and is available to work a hybrid schedule with three days in person at the plant.

Requirements

  • 2–5 years of IT infrastructure or systems administration experience.
  • Working knowledge of Windows Server, Active Directory, virtualization (VMware or equivalent), networking basics, and endpoint management.
  • Comfortable working independently at a site with remote management oversight.
  • Organized and reliable, with the ability to follow processes and document work without prompting.

Nice To Haves

  • Centrally located near one of the manufacturing locations.
  • Available to work a hybrid schedule with three days in person at the plant.

Responsibilities

  • Maintain the infrastructure health of assigned sites, including servers, virtualization, storage, endpoints, and local networking.
  • Respond to and resolve Level 3 escalations from the outsourced MSP within defined SLAs.
  • Execute infrastructure changes as directed, following RLG change management practices.
  • Maintain site infrastructure documentation and update records after every significant change.
  • Monitor assigned site infrastructure using RLG tooling and escalate anomalies to the Senior Systems Administrator or Infrastructure Manager before they become incidents.
  • Perform routine maintenance, including patching, backup validation, capacity checks, and hardware lifecycle tracking.
  • Develop proficiency across the core technical platforms in use at RLG.
  • Engage with Senior Systems Administrators for guidance on novel problems or complex changes.
  • Contribute to runbook documentation based on resolved issues.
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