System Administrator - 305510

Delaware Nation Industries•Wright-Patterson Air Force Base, OH
•Onsite

About The Position

Delaware Nation Industries provides organizational support to the Air Force Research Laboratory (AFRL) at Wright-Patterson Air Force Base, Ohio. The support helps maintain an effective information-management concept and structure, enabling timely deployment and optimal operation of information systems in support of AFRL research. The System Administrator provides end-user support for Windows devices and applications, assists with operating-system and software deployment, troubleshoots IT issues, and deploys components to user locations. Duties and responsibilities may change, and this description is not intended to be a comprehensive list of all activities.

Requirements

  • 0–2+ years of relevant experience.
  • Active Secret clearance or higher.
  • Active Security+ certification or an equivalent 8570 qualification.
  • Strong problem-solving skills.

Responsibilities

  • Provide end-user support for Windows desktops, laptops, and tablets.
  • Support standard user applications.
  • Learn to install and configure Windows OS images, applications, and system tools.
  • Troubleshoot general IT system issues and provide Windows desktop operating-system support.
  • Deploy IT components to user locations.
  • Use a support ticketing or queue system such as Remedy or ServiceNow.

Benefits

  • 100% coverage of employee benefit premiums, including medical coverage with PPO or HDHP options, vision, and dental.
  • 401(k) matching.
  • Short- and long-term disability coverage.
  • Pet insurance.
  • Professional development and education reimbursement.
  • Parking and transit benefits for NY, NJ, ATL, and DC Metro areas.
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