System Administrator
Exchange Bank•Santa Rosa, CA
•$39 - $53
About The Position
The System Administrator ensures the Bank’s servers and network are properly maintained and secure. The role manages and maintains a large installed base of computers running various operating systems, implements new technologies, and handles technical escalations from internal staff. It provides network, server, infrastructure, project, and emergency support, including work with virtual desktop infrastructure and storage area networks.
Requirements
- Bachelor’s degree in Information Technology or a similar field and 5 years of experience in information technology, or an equivalent combination of education and experience.
- Experience with PowerShell.
- Expertise in troubleshooting computer hardware and software issues.
- Knowledge of VoIP phone system networks, VPN access, connections, and services.
- Expertise with Windows Server, Active Directory, and Exchange Online.
- Expertise with Microsoft O365, VDI/Xen, VMware, and network infrastructure including routers and switches.
- Expertise in system utility applications.
- Expertise in maintaining backup solutions.
- Valid driver’s license.
Nice To Haves
- Microsoft Certified: Azure Administrator Associate certification.
- CompTIA Network+ certification.
- Windows Server Hybrid Administrator Associate certification.
- VMware VCTA or VCP certification.
- Citrix CCA certification.
- Cisco Certified Network Associate (CCNA) certification.
Responsibilities
- Maintain and install applications at the network and server level to support the Bank’s user community.
- Work with Virtual Desktop Infrastructure (VDI), including branch rollout, staging, and preparation.
- Support and maintain a wide range of other technologies.
- Maintain current file and directory structures and security.
- Perform proactive maintenance to keep the network running.
- Monitor and test backups, replication, and related procedures.
- Provide Level 3 escalation for employee issues; troubleshoot and resolve server problems.
- Maintain Microsoft updates and patches on servers and other infrastructure security.
- Perform regular updates and maintenance on appliances, servers, and server-based software.
- Provide escalation and emergency support through the on-call rotation schedule.
- Assist with SAN support and necessary maintenance.
- Ensure periodic recovery testing of disaster recovery plans.
- Perform upgrades for bank applications.
- Under direction, carry out network and server changes, maintenance plans, and break-fix solutions.
- Use individual discretion and sound judgment when making technical changes.
- Respond to internal and external customer needs, and follow up on complaints, questions, and requests in a timely and efficient manner.
- Contribute to project implementation by attending project meetings, communicating status and roadblocks or delays, carrying out tasks defined by project plans, and providing regular task updates.
- Adapt to changing work requirements and technology, identify improvements, plan for potential issues and opportunities, and make actionable recommendations.
- Communicate effectively with individuals and groups, adapting communication to the audience and listening to verify understanding.
- Take responsibility for continued learning, skill development, and improving performance.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
