System Administrator (IT)

YuJa Inc.•North York, ON

8d•Onsite

About The Position

YuJa, Inc. is a leading provider of cloud-based digital compliance and accessibility solutions for regulated sectors worldwide. Serving clients in higher education, K-12, government, and healthcare, YuJa enables organizations to meet evolving regulatory demands while delivering engaging, secure, and accessible digital experiences. Our platforms such as Lumina (video), Panorama (LMS accessibility), EqualGround (governance), and Verity (proctoring) are rigorously tested for compliance, audited, and secured. For over a decade, YuJa has been dedicated to building not only innovative digital compliance and accessibility solutions, but also a workplace where our people can thrive. We invest in our employees by fostering career growth, continuous learning, and opportunities for advancement. Our culture is rooted in collaboration, inclusivity, and belonging, where every team member’s contributions are valued and their voices are heard. Just as we help institutions and organizations worldwide achieve their goals, we are equally committed to supporting the success of our people and making a positive impact in the communities we serve. We’re looking for a hands-on System Administrator to manage and scale our internal IT infrastructure and SaaS ecosystem. You’ll be responsible for maintaining servers, networks, and enterprise applications while ensuring system reliability, security, and performance. In this role, you’ll support day-to-day IT operations, troubleshoot technical issues, and collaborate with engineering teams to deliver efficient infrastructure and tooling. This is a great opportunity for someone who enjoys solving problems, automating processes, and improving systems in a fast-paced environment.

Requirements

2-3 years relevant experience OR Bachelors’ Degree in Computer Science / Computer Engineering / Information Technology or equivalent with high achievement in academic coursework.
Strong understanding of networking concepts such as network protocols, TCP/IP, and OSI models.
Hands-on experience setting up systems from scratch.
Experience administering and troubleshooting both Windows, Linux and MacOS environments.
Knowledge of cybersecurity best practices, patch management, and endpoint protection.
Proficiency in scripting and automation tools (e.g., PowerShell, Python, or Bash).
Excellent problem-solving and troubleshooting skills.
Understanding of security best practices and compliance.
Strong communication and collaboration abilities.
Bachelor's degree in Information Technology, Computer Science, or a related field.

Nice To Haves

Familiarity with cloud platforms such as AWS, Azure or Google Cloud.
CompTIA A+ or other relevant technical certifications.

Responsibilities

Manage and configure In-house SaaS software such as Google Workspace, NetSuite, OneLogin, Bamboo, Atlassian (Jira), Salesforce, and Freshworks.
Install, configure, and maintain servers, networks, and operating systems (Windows, Linux).
Set up and manage data backup and disaster recovery solutions.
Provide front-line internal IT support, including daily IT operations, server and network maintenance, hotline & deskside support, equipment maintenance, and service provisioning.
Collaborate with software engineering teams to understand their requirements and provide the necessary infrastructure and tooling support.
Deploy and maintain internal infrastructure used widely across the company.
Stay updated with the latest industry trends, tools, and technologies to continuously improve our infrastructure and processes.
Diagnose and resolve technical hardware and software issues.
Administer enterprise network environments, requiring knowledge of TCP/IP, DNS, DHCP, and other network services and protocols.
Develop automation scripts using PowerShell or other scripting languages.

Benefits

Competitive compensation package that include a base salary starting at CAD 50,000/year
Comprehensive benefits
Health, vision, and dental benefits, 100% employer-paid
Additional benefits include RRSP, gym subsidies, and more
Work-life balance including flexible work hours to create an ideal work-life balance
Paid sick days and flex days
Fun activities and celebrations, including Canada Day Trip, Saint Patrick's Day Party, Halloween Costume Contests, Holiday Dinner Party, and more
Office perks including company-provided snacks, drinks and events
Employee recognition programs, such as gift cards and “Employee of the Week” rewards
Professional growth including continuous learning opportunities and reimbursements to support personal and professional development
Hands-on experience working with senior-level business leaders