System Administrator (52710)

GAP SOLUTIONS INC • Bethesda, MD

2d • $100,000 - $115,000 • Onsite

About The Position

Provide services as a System Administrator III in support of the overall functions of the National Institutes of Health (NIH), National Institute of Allergy and Infectious Diseases (NIAID).

Requirements

• HS diploma or GED
• 6 or more years of system administration experience required
• 2–4 years of experience with onboarding SaaS systems
• 2–4 years of experience with Identity and Access Management
• 2–4 years of experience with SAML tracer, SAML decoder, SAML or OIDC tokens, and SSO certificates
• 2–4 years of experience with AWS cloud management and administration
• 2–4 years of experience with AWS services (EC2, RDS, CloudWatch, CloudFormation, SNS, Route 53, Backup, etc.)
• 2+ years of experience troubleshooting web based application issues
• Knowledge of network fundamentals, including DNS, subnetting, firewalls, IP addressing, or CIDR
• Ability to obtain Public Trust clearance or other applicable security clearance.

Nice To Haves

• Experience with SaaS products supporting: Document Management, Electronic Common Technical Document (eCTD) Management Systems, Quality Management Systems, Clinical Data Systems, Trial Master File Systems, Electronic Lab Notebooks, Specimen Management Systems
• Experience with scripting and automation
• Experience with security vulnerability remediation
• Knowledge of Computer Systems Validation principles (IQ, OQ, PQ)
• AWS Certification

Responsibilities

• Support enterprise cloud and SaaS operations by onboarding and administering SaaS platforms, managing identity and access controls, and performing routine system troubleshooting.
• Apply foundational knowledge of AWS services and cloud administration to maintain secure, reliable system environments.
• Support authentication and authorization integrations, including SAML and OIDC, to ensure seamless user access across applications.
• Troubleshoot web based applications, monitor system performance, and assist in maintaining system documentation, security compliance, and operational continuity.
• Collaborate with cross functional teams to resolve issues and enhance system reliability.

Benefits

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• GAP Solutions provides reasonable accommodations to qualified individuals with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED