System Administrator

GEM Technologies, Inc.•Oak Ridge, TN

19d•Onsite

About The Position

GEM Technologies, Inc. is seeking a full-time, on-site System Administrator to support the DOE's Y-12 National Security Complex in Oak Ridge, Tennessee. The role supports daily data center operations and production IT systems, including equipment installation, telecommunications, environmental monitoring, infrastructure oversight, printing and mailing systems, file backup and restoration, and business continuity activities. Applicants must be U.S. citizens and have an active or very recently active DOE “Q” Clearance or DoD “Top Secret” Clearance. Y-12 National Security Complex is the nation’s only source of enriched uranium nuclear weapon components and provides enriched uranium for the U.S. Navy. It also works in materials science and precision manufacturing, stores enriched uranium, and supports efforts to reduce nuclear proliferation risk and work for other government agencies. GEM Technologies is a federal contractor founded in 1994, with more than 30 years of experience and over 270 employees. It provides environmental, construction, facility management, and technical services to government and commercial organizations.

Requirements

Associate's degree and at least 2 years of relevant experience; additional relevant experience may be considered in lieu of a degree.
U.S. citizenship is required due to the federal nature of the work.
An active or very recently active DOE “Q” Clearance or DoD “Top Secret” Clearance is required.
Hands-on data center Layer 1 experience.
Experience cabling and supporting IT and telecommunications systems.
Ability to handle large printing tasks.
Experience with work tracking, ticketing, incident, and change management systems.
Experience with Data Center Infrastructure Management (DCIM) systems.

Nice To Haves

Experience performing daily operations in a production data center environment.
Experience supporting critical production IT data centers.
Experience with weekly payroll printing involving thousands of forms.

Responsibilities

Rack, cable, and provide power for IT equipment.
Perform telecommunications facility and equipment support.
Manage data center HVAC and cooling infrastructure, including chilled water and CRAC units.
Oversee redundant power infrastructure.
Oversee, track, and maintain supplies of IT materials, including cables, SFPs, and power supplies.
Support daily data center operations and production IT systems.
Conduct data center walk-through checks, report issues, and submit incident tickets and service requests.
Monitor environmental status in production data centers.
Work with printing and mailing systems for payroll, tax forms, and similar tasks.
Back up and restore lost or corrupt files as needed.
Work with business continuity planning, training, and exercises.
Use common IT systems such as DCIM and ServiceNow for ticketing, change management, incidents, and other work tracking.