System Administrator - Houston, TX

Sigma Information Group•Houston, TX
•Hybrid

About The Position

The System Administrator will have the opportunity to manage the technology infrastructures for multiple clients in a variety of different industries. This includes supporting and maintaining servers, desktops, firewalls, network equipment, software applications, backup systems, and more. We are looking for a technologically-savvy, detail-oriented, and self-motivated achiever who can provide outstanding service for our clients. A Sigma System Administrator must have excellent interpersonal communication skills and be able to support multiple clients, projects, and deadlines while maintaining the ability to handle unexpected situations. Additionally, he/she must have a high level of autonomy while being able to work with and contribute to the rest of the team.

Requirements

  • Bachelor's degree or 2-3 years of IT management experience
  • Minimum 1 year as a network/system administrator, IT manager or IT consultant
  • Prior experience handling multiple customers at an IT consultancy or MSP a big plus
  • Knowledge of common business operating systems and applications, including Windows, Windows Server and Office
  • Solid understanding of network technology and related concepts, such as LAN/WAN, TCP/IP, DNS, DHCP, VPN, SMTP, etc
  • Strong interpersonal communication skills, both written and verbal
  • Ability to interface professionally with customer executives and employees
  • Ability to see problems through to resolution and communicate progress and results to customers

Nice To Haves

  • Microsoft Exchange
  • VMware
  • Hyper-V
  • Remote Desktop Services
  • Windows Server
  • SQL Server
  • Firewalls (Fortinet, Palo Alto, etc)
  • Active Directory
  • Group Policy
  • Client Operating Systems
  • Networking
  • Microsoft Azure
  • Office 365
  • Amazon Web Services (AWS)

Responsibilities

  • Deploy complex solutions involving a variety of technologies, such as Exchange, VMWare and Windows Server.
  • Coordinate internal and external resources and vendors.
  • Build new network and server environments.
  • Manage, maintain and upgrade existing servers, networks and desktops.
  • Maintain healthy working relationships with multiple customers, manage customer expectations, and regularly communicate status updates to customer contacts.
  • Understand customer business processes and goals and recommend technology solutions to improve those processes or achieve those goals.
  • Solve complex technical problems including, software deployments, server and desktop hardware issues and software problems.

Benefits

  • Medical, dental, and vision insurance
  • Life insurance
  • Long-term disability
  • Paid vacation
  • Paid holidays
  • Simple IRA for eligible employees
  • Stocked Snack Bar
  • Company-sponsored outings
  • Fitness center onsite
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