System Administrator, Level 2

Independent Software•Columbia, MD

55d

About The Position

At Independent Software, as a System Administrator Level 2, you will support the implementation, administration, maintenance, and troubleshooting of IT systems in a secure technical environment. You will manage day-to-day system operations across Windows and UNIX/Linux environments, network services, virtualization technologies, automation tools, and enterprise infrastructure. You will provide Tier 1 and Tier 2 technical support, troubleshoot complex system issues, optimize system performance and resource utilization, and support users in accessing and effectively using IT systems.

Requirements

Strong Windows and UNIX/Linux system administration and troubleshooting experience
Experience supporting client/server, storage, and network infrastructure
Familiarity with Bash and/or PowerShell scripting
Experience with Active Directory and Group Policy
Knowledge of TCP/IP, DNS, DHCP, and network services
Familiarity with VMware, KVM, Hyper-V, Docker, or similar technologies
Experience with monitoring/logging tools such as Splunk, Zabbix, or ELK
Understanding of system security, patching, and configuration best practices
Strong troubleshooting and communication skills
Ten (10) years of System Administration experience supporting programs or environments of similar scope, type, and complexity
Bachelor’s degree in a technical discipline from an accredited college or university
Current DoD 8570 IAT Level II certification, such as CompTIA Security+ CE or another qualifying IAT Level II certification, is required.
Must possess an active TS SCI with appropriate Polygraph to be considered for this role

Nice To Haves

Five (5) additional years of System Administration experience may be substituted for the Bachelor’s degree

Responsibilities

Administer, configure, maintain, and troubleshoot Windows and UNIX/Linux systems
Provide Tier 1 and Tier 2 problem identification, diagnosis, and resolution
Support client/server, storage, network, and related IT infrastructure
Install, configure, patch, and maintain operating systems and system components
Support Active Directory, Group Policy, and network services including TCP/IP, DNS, and DHCP
Support virtualization, containerization, and system automation
Monitor system health, performance, capacity, and resource utilization
Troubleshoot hardware and system issues through resolution
Document and communicate escalated issues, status, and resolutions