System Administrator (52710)

Gap Solutions • Bethesda, MD

1d

About The Position

Provide services as a System Administrator III in support of the overall functions of the National Institutes of Health (NIH), National Institute of Allergy and Infectious Diseases (NIAID). Support enterprise cloud and SaaS operations by onboarding and administering SaaS platforms, managing identity and access controls, and performing routine system troubleshooting. Apply foundational knowledge of AWS services and cloud administration to maintain secure, reliable system environments. Support authentication and authorization integrations, including SAML and OIDC, to ensure seamless user access across applications. Troubleshoot web based applications, monitor system performance, and assist in maintaining system documentation, security compliance, and operational continuity. Collaborate with cross functional teams to resolve issues and enhance system reliability.

Requirements

• HS diploma or GED
• 6 or more years of system administration experience
• 2–4 years of experience with onboarding SaaS systems
• 2–4 years of experience with Identity and Access Management
• 2–4 years of experience with SAML tracer, SAML decoder, SAML or OIDC tokens, and SSO certificates
• 2–4 years of experience with AWS cloud management and administration
• 2–4 years of experience with AWS services (EC2, RDS, CloudWatch, CloudFormation, SNS, Route 53, Backup, etc.)
• 2+ years of experience troubleshooting web based application issues
• Knowledge of network fundamentals, including DNS, subnetting, firewalls, IP addressing, or CIDR
• Ability to obtain Public Trust clearance or other applicable security clearance

Nice To Haves

• Experience with SaaS products supporting: Document Management, Electronic Common Technical Document (eCTD) Management Systems, Quality Management Systems, Clinical Data Systems, Trial Master File Systems, Electronic Lab Notebooks, Specimen Management Systems
• Experience with scripting and automation
• Experience with security vulnerability remediation
• Knowledge of Computer Systems Validation principles (IQ, OQ, PQ)
• AWS Certification

Responsibilities

• Onboard and administer SaaS platforms
• Manage identity and access controls
• Perform routine system troubleshooting
• Maintain secure, reliable system environments using AWS services and cloud administration
• Support authentication and authorization integrations (SAML and OIDC)
• Troubleshoot web based applications
• Monitor system performance
• Assist in maintaining system documentation, security compliance, and operational continuity
• Collaborate with cross functional teams to resolve issues and enhance system reliability

Benefits

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• GAP Solutions provides reasonable accommodations to qualified individuals with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED