System Administrator I

Arcata Associates•Las Vegas, NV

About The Position

The System Administrator performs operational support and ongoing maintenance of systems required to meet contract objectives. The role coordinates with JT 4 departments, the Nevada Test and Training Range (NTTR), and external units to provision, test, and maintain systems; resolve computer system issues; and work with Cyber Security to maintain systems integrity and security. The position supports the J-Tech II contract, which provides engineering and technical services for research, development, test and evaluation, and training missions and related activities.

Requirements

Associate degree or higher in Computer/Information Technology, or equivalent academic or technical training.
At least 3 years of progressive relevant experience.
Knowledge of general network administration, troubleshooting, and repair.
Possess and maintain a valid state-issued driver's license.
Must have CompTIA Security+ CE or be able to acquire it within 90 days and maintain it.
Must have, or be able to obtain, a Top Secret clearance with possible SCI.
Basic computer networking and troubleshooting skills.
Basic hardware and software troubleshooting skills.
Basic knowledge of Windows Server platforms.
Basic knowledge of Windows Desktop platforms and/or UNIX platforms such as Red Hat or Ubuntu.
Basic knowledge of Active Directory, DHCP, DNS, and file and print servers.
Understanding and experience with storage technologies.
Critical thinking and problem-solving skills.
Excellent written and verbal communication skills.
Ability to independently understand, troubleshoot, and resolve typical basic IT issues.
Ability to work efficiently independently and within a team in a fast-paced, schedule-driven, customer-oriented environment.
Heightened sense of urgency and organizational skills.

Responsibilities

Support all systems-related issues for assigned systems.
Monitor systems for health and report and track system performance trends.
Provide hands-on server support and collaborate with IT team members to build robust, secure, and scalable infrastructure.
Author and maintain IT procedural documentation.
Conduct regular systems monitoring and standardized reporting to identify hardware, software, and operating system problems, and determine efficient resolutions.
Maintain documentation of hardware and software implementation, maintenance, and upgrades, including equipment and software inventories and maintenance records.
Collaborate with other Systems Administrators, Cyber Security, and business units.
Apply Cyber Security standards, directives, guidance, and policies to an architectural framework as directed.
Follow policies and procedures aligned with industry best practices.
Provide customer service; diagnose problems, troubleshoot, and develop solutions for customer issues.
Evaluate existing technologies and recommend enhancements.
Provide support outside normal business hours when needed.
Make and test networking cables.