System Administration Team Lead

Lake Charles Memorial Hospital•Lake Charles, LA

About The Position

The Lead Systems Administrator provides hands-on technical expertise and day-to-day leadership to the Systems Administration team. The role maintains infrastructure systems, including VMware, Hyper-V, and Windows Servers, while coordinating team tasks, mentoring junior staff, and ensuring project progress. The Team Lead collaborates with other departments on project execution and contributes to strategic IT planning. This position reports directly to the IT Systems Administration and Data Strategy Manager. The role includes leading and coordinating junior Systems Administrators, assigning and prioritizing technical work, managing server and virtualization administration, and driving infrastructure projects. It also serves as a technical escalation point, supports team development, tracks project and system metrics, improves system documentation and standard operating procedures, and helps ensure security practices and SLA compliance. Duties may include other job-related tasks beyond those listed.

Requirements

  • Minimum 3–5 years of experience in system administration, including server builds and maintenance, virtualization platforms (VMware/Hyper-V), and Active Directory.
  • Strong troubleshooting skills.
  • Strong technical communication abilities.
  • Capable of performing light to medium duty physical tasks.
  • Able to remain in a stationary position for 50% of the time.
  • Able to exchange accurate information with colleagues and end-users.

Nice To Haves

  • An undergraduate degree in Computer Science or equivalent experience is preferred.
  • Experience leading technical teams or projects is a plus.

Responsibilities

  • Lead and coordinate the work of a team of junior Systems Administrators.
  • Assign and prioritize technical tasks to align with organizational objectives.
  • Mentor, train, and support the professional development of team members.
  • Manage system administration responsibilities, including server builds, upgrades, and virtualization.
  • Drive project execution, including server OS upgrades, Active Directory cleanup, and infrastructure documentation.
  • Act as a technical escalation point and ensure prompt resolution of complex technical issues.
  • Participate in strategic planning discussions and maintain interdepartmental project communication.
  • Track and report on project milestones, system performance metrics, and incident trends.
  • Collaborate on the development and improvement of standard operating procedures and system documentation.
  • Ensure team alignment with security practices and SLA compliance.
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