Team Lead, Vehicle Administration

MSX International•Fountain Valley, CA

5d•Onsite

About The Position

The Team Lead, Vehicle Administration is a dual-function role embedded full-time at an OEM’s national headquarters. This individual is responsible for managing the day-to-day operations of the OEM’s Department Car program from order to delivery, while simultaneously serving as the on-site MSX team lead for all MSX-employed staff within the department. The Team Lead manages the full lifecycle of department car activity, including vehicle ordering, allocation, tracking, compliance, and disposal, as well as working with senior management on program improvements. This work requires attention to detail, process discipline, and the ability to navigate a corporate OEM environment with professionalism and reliability. Additionally, the Team Lead serves as the primary liaison between MSX’s organizational processes and the OEM’s embedded work environment. The Team Lead provides coordination on HR and payroll processes, such as PTO, benefits, and timecard submissions, as well as conducting performance reviews and ensuring that MSX employees are meeting client expectations.

Requirements

Bachelor’s degree in Business Administration, Communications, Organizational Management, or a related field preferred. Equivalent combination of education and relevant professional experience will be considered.
Minimum 2–4 years of experience in a team lead role.
Demonstrated experience managing the work of others, including performance monitoring, scheduling, coaching, and disciplinary conversations.
Proficiency with Microsoft Office Suite, managing basic reporting and spreadsheets.
Ability to learn and navigate enterprise systems, portals, and fleet management platforms (e.g., CVMP or similar vehicle tracking tools) with minimal instruction.
Familiarity with systems for basic HR functions, such as timecard and PTO tracking.
Comfort with IT service request systems and coordinating on operational issues.
Valid driver’s license with a clean driving record

Nice To Haves

Experience working in an embedded or shared-environment setting where navigating dual organizational expectations is a daily reality.
Experience in fleet management, vehicle administration, or automotive operations.
Experience with compliance auditing and inventory management.

Responsibilities

Manage the end-to-end lifecycle of the OEM’s Department Car program, including reviewing and approving department car orders, allocating and grouping vehicles, tracking vehicle status, coordinating deliveries, and processing vehicle turn-ins and disposals in a timely manner.
Monitor activity and maintain accurate records within the Company Vehicle Management Portal (CVMP), ensuring all transactions, assignments, and status changes are documented and current.
Ensure compliance with department car policies and procedures across all program participants, including vehicle allocation, eligibility, usage policies, and return processes.
Track department car expenses paid by Vehicle Administration for departmental reimbursement, ensuring accurate accounting and timely follow-up.
Work closely with Facilities to manage all assigned company car parking locations and resolve time-sensitive logistical issues as they arise.
Assist with yearly physical inventory audits, including the Company Car Physical Inventory audit and other assigned compliance reviews, ensuring accurate counts and documentation.
Partner with Vehicle Administration management (client) to enhance the Department Car program experience, improve reporting functionality, recommend policy and procedure updates, and develop and conduct Department Car training for all Department Car Administrators (DCAs).
Manage IT activities for assigned areas of responsibility, including service request tracking, system support follow-up, and enhancement coordination.
Provide backup support for assigned team member responsibilities during out-of-office periods to ensure continuity of department car operations.
Serve as the primary MSX point of contact for all MSX-employed staff embedded in the OEM department, providing day-to-day support on MSX-specific matters including PTO requests, benefits inquiries, timekeeping, and HR-related processes.
Review and approve employee timecards in accordance with MSX requirements.
Conduct regular performance check-ins and formal evaluations for MSX team members, providing timely, constructive feedback that supports development and accountability.
Ensure that MSX employees are meeting the expectations established by the OEM for their respective roles, monitoring work quality and professional conduct.
Serve as the first point of contact if any issues arise.
Onboard new MSX team members into the embedded environment.
Foster a positive, professional team dynamic among MSX staff.
Maintain a professional, collaborative working relationship with OEM management to resolve operational issues, coordinate staffing matters, and support timely decision-making on shared-environment topics.
Perform other duties or special assignments as directed by MSX or OEM leadership, in accordance with business needs and operational priorities.