System Administration Team Lead Senior Manager

Accenture Federal ServicesArlington, VA

About The Position

At Accenture Federal Services, our purpose is to make the US federal government stronger and safer, and to improve people's lives. Our team of over 13,000 professionals is dedicated to leveraging technology and innovation for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within the global Accenture network. We are recognized as a Glassdoor Top 100 Best Place to Work, offering a supportive community where you can grow, learn, and thrive through hands-on experience, certifications, and industry training. Drive positive, lasting change that advances missions and the government forward.

Requirements

  • Bachelor’s degree in IT, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or related field, or equivalent experience.
  • 10+ years of system administration, infrastructure operations, or enterprise IT support experience.
  • Expert knowledge of enterprise system administration, automation, server operations, endpoint management, and infrastructure support.
  • Experience with leading system administration teams supporting complex enterprise or mission-critical environments.
  • Experience administering Windows, Linux, virtualized, cloud-hosted, or hybrid infrastructure environments.
  • Experience supporting server build, configuration, patching, hardening, monitoring, backup, recovery, and lifecycle management.
  • Experience with automation, scripting, configuration management, and repeatable operational processes.
  • Experience supporting identity, access, endpoint, storage, network, monitoring, and operational tools.
  • Experience working with cybersecurity, network, cloud, application, service desk, and operations teams.
  • Supporting federal, regulated, or security-sensitive environments is required.
  • Must hold an active Secret clearance.

Nice To Haves

  • Must meet applicable DoD requirements.
  • Experience with Windows Server, Linux/Unix, Active Directory, Group Policy, DNS, DHCP, file services, print services, and enterprise infrastructure services.
  • Experience with virtualization and cloud-hosted infrastructure such as VMware, Hyper-V, AWS, Azure, Google Cloud, or Oracle Cloud Infrastructure.
  • Experience with automation and scripting tools such as PowerShell, Bash, Python, Ansible, SCCM/MECM, Intune, or similar tools.
  • Experience supporting patch management, vulnerability remediation, endpoint compliance, STIG compliance, and secure configuration baselines.
  • Experience with monitoring, logging, and operational tools such as ServiceNow, Splunk, SolarWinds, SCOM, Tanium, or similar platforms.
  • Experience supporting backup, recovery, disaster recovery, high availability, and operational resiliency.
  • Experience supporting ATO, audit readiness, POA&M remediation, security control evidence, and federal compliance requirements.
  • Experience developing SOPs, runbooks, operational reports, dashboards, technical documentation, and executive-level status updates.
  • Strong troubleshooting, analytical, communication, and stakeholder coordination skills.
  • Ability to mentor system administrators and provide technical direction to delivery teams.

Responsibilities

  • Responsible for the daily operation, maintenance, and security of the platform infrastructure.
  • Perform hands-on system administration tasks, including managing user accounts, permissions, and system configurations in accordance with established operational policies.
  • Implement and maintain system monitoring tools.
  • Configure and manage backup and recovery systems.
  • Automate routine administrative tasks using scripting and automation tools.
  • Conduct regular system health checks.
  • Apply system updates and patches to mitigate vulnerabilities.
  • Serve as a primary point of contact for troubleshooting hardware and software issues.
  • Maintain system documentation.
  • Monitor system logs for performance and security anomalies.
  • Participate in on-call rotations to ensure 24/7 platform availability.
  • Serve as the senior system administration lead and escalation point for complex infrastructure and operational issues.

Benefits

  • Hands-on experience
  • Certifications
  • Industry training
  • Reasonable ranges of compensation for hired roles based on labor costs in specific states and cities.
  • Wide variety of benefits
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