Switch/Transport Technician

Astound BroadbandStoneham, MA
Onsite

About The Position

A Day in the Life of the Switch/Transport Technician: Assess and ascertain the condition of switches and other peripherals. Complete routine maintenance, weekly backups, daily orders and tickets in a timely manner. Troubleshoot and resolved problems. Follow established procedures and guidelines for maintenance. Follow necessary safety procedures. Ability to work individually and with a team in a stressful and demanding work environment. Interpret analyze and execute corporate engineering designs. Work closely with corporate engineering, IPD, other markets, and manufacturers of engineers to assist in designing circuits and resolve complex technical issues. Participate in an on-call rotation. Willing to work after hours for maintenance windows and outages as needed. Other duties as assigned.

Requirements

  • High school diploma or equivalent
  • 3-5 years experience as customer technician (commercial)
  • Willing to work after hours when outages occur
  • Requires sufficient emotional stability to work effectively under stressful conditions
  • Must have the ability to identify cable colors

Nice To Haves

  • Experience with transport equipment
  • DACS 3/1 Mulitplexer
  • Experience testing t_3s and T-1s with test equipment
  • Experience with installation and acceptance testing of telecom hardware

Responsibilities

  • Assess and ascertain the condition of switches and other peripherals.
  • Complete routine maintenance, weekly backups, daily orders and tickets in a timely manner.
  • Troubleshoot and resolved problems.
  • Follow established procedures and guidelines for maintenance.
  • Follow necessary safety procedures.
  • Interpret analyze and execute corporate engineering designs.
  • Work closely with corporate engineering, IPD, other markets, and manufacturers of engineers to assist in designing circuits and resolve complex technical issues.
  • Participate in an on-call rotation.
  • Work after hours for maintenance windows and outages as needed.

Benefits

  • 401k retirement plan, with employer match
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • STD insurance
  • Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
  • Floating Holiday: 40 hours per year
  • Paid Holidays: 7 days per year
  • Paid Sick Leave
  • Tuition reimbursement program
  • Employee discount program
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