Switch Quality Engineer

Advanced Micro Devices, Inc•Santa Clara, CA

7d•Onsite

About The Position

As a key contributor to AMD's quality and reliability initiatives, the Switch Quality Engineer drives supplier and manufacturing excellence for next-generation switch products supporting AI, cloud, and high-performance computing solutions. The role partners with design, manufacturing, assembly, product engineering, testing, system integrators, and suppliers to ensure quality from initial release through full lifecycle deployment. It leads data-driven quality improvements, supplier engagement, advanced analytics, and customer-focused problem resolution, while influencing quality, reliability, and process improvements across global operations. The engineer also leads quality-readiness assessments and manufacturing quality execution during NPI transitions and production ramp. The role is intended for a motivated quality leader with expertise in networking hardware, supplier quality, and manufacturing processes. The successful candidate has technical knowledge of switch systems, strong analytical, communication, and leadership skills, and can drive cross-functional collaboration and resolve complex supplier and customer quality issues. The position may be based in Santa Clara, California; Austin, Texas; or Secaucus, New Jersey. It is not eligible for sponsorship.

Requirements

Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, Engineering, or a related technical discipline.
Strong technical understanding of switch architectures, networking systems, AI fabric interconnects, and system-level quality concepts.
Experience applying DFx, xFMEA, NUDD, root-cause analysis methodologies, statistical process control principles, reliability testing, failure analysis, and corrective-action processes.
Proven experience developing process quality plans and driving effective 8D corrective and preventive actions in complex hardware manufacturing environments.
Proven experience leading quality excursions and resolving complex manufacturing, supplier, field, customer, and product quality issues, including executive-level quality reviews and critical customer escalations.
Strong analytical skills, including deriving data-driven insights from large datasets, switch telemetry, manufacturing yield metrics, field quality data, and automated test infrastructure, and influencing technical decision-making.
Experience working with ODMs, contract manufacturers, and suppliers to establish manufacturing quality requirements, drive accountability, and improve operational quality performance.
Experience supporting NPI, manufacturing ramp, and production readiness, including DVT, qualification reviews, process validation, risk assessments, yield improvement, and quality-control-plan deployment.
Ability to interface effectively with executive leadership, customers, suppliers, and cross-functional technical teams.
Demonstrated leadership skills, including organizing, prioritizing, and driving complex issues to closure in fast-paced matrix environments.
Familiarity with hardware and firmware interaction in complex networking platforms, including system-level integration, interoperability, platform reliability troubleshooting, and reliability qualification methodologies such as HALT, HASS, environmental stress testing, and accelerated life testing.
Experience defining supplier quality scorecards, manufacturing KPI dashboards, escalation frameworks, and quality management processes to drive measurable improvements.
Excellent written and verbal communication skills, a strong sense of urgency, self-motivation, and customer focus.

Nice To Haves

Experience supporting cloud service providers, hyperscale customers, networking OEMs, AI infrastructure deployments, or data-center networking environments.
Experience with data-center switch platforms, merchant-silicon switch architectures (Broadcom, NVIDIA, Marvell, or equivalent), high-speed optical interconnects, rack-scale networking solutions, AI networking infrastructure, or hyperscale networking environments.
Experience with Microsoft Power BI, Tableau, JIRA, or similar analytics and reporting tools.

Responsibilities

Drive supplier and internal technical organizations—including design, assembly, manufacturing, and product testing teams—to achieve high-quality product releases by reviewing test plans, qualification results, failure rates, DFx, xFMEA, NUDD, and supplier-led failure analyses.
Coordinate and manage quality activities focused on issue resolution, part approval, process control, quality assurance during NPI, analytics advancement, risk identification, and mitigation planning.
Drive design, materials, and manufacturing-process quality improvements throughout the product lifecycle, ensuring critical quality data and test telemetry are sourced from system integrators and customers.
Monitor factory and field nonconformance metrics for switch products, including manufacturing yield, first-pass yield excursions, hardware replacement rates, and field quality performance, and drive process improvements and corrective actions.
Lead root-cause investigations and corrective-action implementation using 8D, 5-Why, statistical analysis, and industry-standard quality methodologies.
Collect and analyze large datasets to identify product and process performance trends and provide actionable recommendations that improve quality, reliability, and operational efficiency.
Drive switch debugging and issue resolution involving firmware and hardware defects.
Define switch supplier build-report expectations, including reporting frequency, required quality metrics and data, yield monitoring, and escalation requirements.
Manage field and customer escalations as the primary quality interface with suppliers, driving containment, root-cause identification, corrective actions, and long-term resolution of quality excursions.
Advocate for customers through manufacturing knowledge, timely follow-through, and customer focus.
Capture supplier and customer feedback, track lessons learned, and drive continuous improvement in quality and reliability against AMD and customer requirements.
Travel to supplier locations as needed to support manufacturing quality initiatives, supplier audits, investigations, and continuous improvement activities.