Swim Lesson Coordinator

The City of Plymouth•Plymouth, MN

3d•Onsite

About The Position

This position will be responsible for greeting and supervising patrons on deck; providing guidance and feedback for swim lesson instructors and instructor aides, lifeguard staff and site supervisors; opening and closing the facility; completing records and reports; making reservations for specialty groups, supervising evening and weekend swim programs; and responsible for staff training and pool operations. The role involves assisting in scheduling, executing, and supervising aquatic programming, activities, and services. It also includes proposing, designing, and implementing new programs, initiatives, and events, as well as evaluating program effectiveness and service quality. The coordinator will act in various capacities to support aquatic programs, including acting as site supervisor, lifeguard, and swim instructor as needed. They will also work cooperatively with department staff, city staff, schools, and other agencies to establish partnerships and creative recreation programs. Responsibilities include inventorying and maintaining program supplies and equipment, responding to public inquiries, publicizing and promoting program information, making operational decisions, and handling complaints and inquiries professionally. Administratively, the role involves recording data for reports and correspondence under the direction of the recreation supervisor. The position also requires collecting and organizing program data, researching trends, conducting staff orientation and training, and evaluating staff performance. Collaboration with local businesses for sponsorship opportunities and assisting in the recruitment, hiring, and supervision of temporary staff are also key duties. Budgetary responsibilities include maintaining records, statistics, and reports to track budget status. Other duties and responsibilities as assigned.

Requirements

Must be available weekday evenings and daytime weekend hours
Must have supervisory experience with strong leadership qualities
Must be an experienced lifeguard
Must have current American Red Cross Lifeguard certification
Must have demonstrated skill and proficiency with technology skills and computer experience (e.g., Microsoft Outlook, Microsoft Office Suite, Recreation software)
Must be an experienced swim instructor
Must have current American Red Cross Lifeguard certification or be able to achieve certifications within 60 days of hire

Nice To Haves

Lifeguard Instructor (LGI) certification
Water Safety Instructor
Aqua Fitness Instructor

Responsibilities

Greeting and supervising patrons on deck
Providing guidance and feedback for swim lesson instructors and instructor aides, lifeguard staff and site supervisors
Opening and closing the facility
Completing records and reports
Making reservations for specialty groups
Supervising evening and weekend swim programs
Responsible for staff training and pool operations
Assist in scheduling, executing and supervising aquatic programming, activities and services
Propose, design and implement new programs, initiatives and events
Supervise and execute assigned programs
Evaluate program effectiveness and service quality to ensure outcomes are met
Implement program modifications to enhance the service and/or ensure quality experiences
Act in various capacities to support aquatic programs including acting as site supervisor, lifeguard, and swim instructor as needed
Work cooperatively with department staff, city staff, schools, and other agencies to establish innovative joint partnerships, creative recreation programs and entrepreneurial services
Inventory and maintain recreation program supplies and equipment
Respond to public inquiries and communicates departmental procedures, programs, and other necessary information in an accurate, timely and professional manner
Ensure that program information is publicized and promoted effectively
Make program operational decisions in a timely manner (i.e. cancellations, class size adjustments)
Handle complaints and inquiries in a courteous, polite, and professional manner
Under the direction of the recreation supervisor, records data for a variety of reports or as directed for correspondence and documentation to ensure data driven quality programs and services
Collect and organize data from programs, research trends and potential opportunities
Conduct staff orientation, training, and evaluates staff performance based on policies and procedures
Work with the Recreation Supervisor to collaborate with local business and deliver sponsorship opportunities or donation requests
Assist in the recruitment, hiring, and supervising of temporary staff
Maintain necessary records, statistics and reports to track and document budget status
Assist with other duties and responsibilities as assigned