SW PERFORMANCE MANAGER

Unifi • Denver, CO

6d • Onsite

About The Position

Responsible for ensuring the daily airport operation runs safely, efficiently, and cost-effectively, while overseeing and coordinating team activities to create a safe, reliable, efficient, and effective operation. The role includes managing staffing and shift activities, supporting employee administration, monitoring safety and compliance, investigating operational issues, and promoting teamwork and continuous improvement. The position is based in Denver, Colorado, with A.M., overnight, and P.M. shifts.

Requirements

• High school diploma, GED, or equivalent education.
• Must be at least 18 years of age.
• Valid driver's license.
• Must be able to obtain credentials required by airport, state, or customs requirements.
• Must be able to frequently lift and move up to 70 lbs and constantly push and pull up to 70 lbs.
• Must constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, and bend.
• Must be able to work rotating shifts and hours, including nights, weekends, holidays, and overtime.
• Must be able and willing to work outside in weather conditions that may include severe seasonal elements.

Nice To Haves

• Two years of relevant work experience in the aviation or ground handling services industry.

Responsibilities

• Develop, maintain, and oversee shift schedules, workstation assignments, training, and overtime management while ensuring optimal staffing levels.
• Communicate operational challenges, resource needs, and service performance to the Duty Manager.
• Conduct daily shift briefings and debriefings to align goals, address issues, and reinforce safety and service standards.
• Oversee and support employee administration, including attendance, payroll accuracy, and performance documentation.
• Investigate service failures, safety concerns, and operational shortfalls; report findings and recommend corrective actions to the Duty Manager.
• Perform regular safety and compliance audits to identify trends, risks, and opportunities for improvement.
• Monitor and ensure adherence to company policies, standard operating procedures, and client requirements.
• Promote accountability, teamwork, and continuous improvement through coaching, mentoring, and positive leadership.
• Collaborate with other departments to improve communication, streamline operations, enhance customer satisfaction, and develop healthy working relationships with customer airlines.
• Complete work safely and securely in accordance with company safety and operational standards.
• Immediately report safety and security incidents and potential hazards in line with the Company's Fair and Just Culture Policy.
• Perform other related duties as assigned within the skill, experience, and capabilities expected for the position.

Benefits

• Competitive pay with daily access to earned wages.
• Comprehensive medical, dental, and vision insurance for full-time employees working 30 hours per week; benefits begin in the month following 60 days of service.
• Voluntary additional AFLAC coverage, including short-term disability, accident, critical illness, and hospital indemnity.
• Employee discounts and perks through Working Advantage, Payactiv, Purchasing Power, and Active&Fit.
• Paid time off under a location-specific leave policy.
• ID90 discounts on hotels, car rentals, cruises, and more.
• Discounted cars and hotels through Concur.
• Tuition discount with Purdue Global.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED