SVP, Technology Strategy & Operations

Axos Bank•San Diego, CA

4d•Onsite

About The Position

Axos Bank is seeking a Senior Vice President of Technology Strategy & Operations to serve as the horizontal owner of technology delivery across seven verticals within Consumer Bank, Securities, and Enterprise Technology: Consumer Dev, Securities Dev, COE, Data, ABC Tech, Ops/Delivery, and Axos Universal Core. The role connects the verticals and aligns their solutions, capabilities, and execution so they do not operate in isolation. It drives delivery standards, continuous improvement, transformation—including an AI-driven development lifecycle (AIDLC)—and organizational change management. The role also takes direct operational ownership when programs are off track. This is a hands-on execution role, not a coordination-only role. The successful candidate will personally lead major cross-vertical initiatives end-to-end, diagnose problems, make decisions, and stay embedded until issues are resolved. The role oversees strategic initiatives and OKRs across the portfolio and makes budget and resource-allocation trade-offs. Success is measured by programs turned around, standards adopted, and decisions made with full cross-vertical visibility. The position reports onsite to Axos Bank’s headquarters in San Diego, California; remote work is not available. The target salary range is $185,000–$225,000 per year. The role is eligible for annual discretionary cash and restricted stock unit bonus targets of 15% each, which may be awarded semi-annually based on performance goals and targets.

Requirements

10+ years in technology leadership roles with direct, hands-on program or delivery management experience, including personally running or turning around technical programs.
Demonstrated ability to rescue or turn around programs by diagnosing why technical initiatives are failing and directly fixing them.
Experience running a formal organizational change management practice, such as ADKAR, Prosci, or equivalent, at scale within a large technology organization.
Experience managing workforce productivity and effectiveness in a large, complex technology organization, including capacity planning, utilization analysis, and organizational design.
Experience owning strategic portfolio execution and OKRs across multiple technology teams, with the authority to hold peer-level leaders accountable without direct line authority.
Direct experience implementing AI-driven development practices at scale, with demonstrated adoption and measurable productivity or quality impact.
Experience managing technology vendor renewals, negotiations, and performance in partnership with Procurement, and preparing materials for senior management or board-level reporting.

Nice To Haves

Financial services or other highly regulated industry experience.
Prior experience in banking or capital-markets technology, particularly where core banking, securities/clearing, and data platforms coexist within one technology organization.
Experience leading delivery recovery or program rescue in a regulated environment.
Experience designing or rolling out an AI-driven development lifecycle across multiple engineering teams.
Formal certification or equivalent depth in organizational change management and/or workforce or organizational effectiveness.

Responsibilities

Own continuous transformation of technology delivery across all seven verticals, including planning discipline, quality gates, architecture review, delivery reporting, and ongoing improvement.
Define horizontal delivery standards and transform how they are operationalized, measured, and reinforced.
Implement an AI-driven development lifecycle across all seven verticals, embedding AI into planning, coding, testing, and delivery workflows.
Track AI adoption and impact, measure productivity and quality gains, and intervene where adoption or impact lags.
Maintain a working view of execution health and address diverging practices and capability gaps across the verticals.
Own organizational change management across Consumer Bank, Securities, and Enterprise Technology; drive adoption of new standards and operating changes and measure readiness and adoption.
Lead enterprise release management, make sequencing and go/no-go decisions, partner with engineering leadership on readiness and risk sign-off, and address cross-vertical conflicts or platform-wide risks.
Directly manage a technical delivery and program management team assigned to cross-vertical priorities.
Provide hands-on delivery leadership for major cross-vertical technical initiatives.
Identify at-risk programs, take operational ownership, diagnose root causes, and drive programs back to green; build practices to identify delivery risks earlier.
Oversee productivity and effectiveness measurement for 500+ technology resources, including utilization, capacity, span of control, and organizational design, and drive measurable improvements.
Build consistent productivity and delivery-throughput metrics and benchmarks across verticals to inform data-based resourcing decisions.
Drive workforce redeployment or rebalancing where staffing mix or skills are misaligned with workload.
Coordinate technology-owned vendor relationships across the verticals, including renewals, negotiations, and performance management, in partnership with Procurement.
Prepare formal management and board-level reporting on delivery, resourcing, and vendor status.
Own key delivery and engineering metrics, including DORA metrics, and guide BI performance reporting to reflect portfolio priorities.
Personally lead major cross-vertical strategic initiatives end-to-end; translate strategy into shared plans, hold verticals accountable, and intervene when execution stalls.
Lead OKR alignment and management across all seven verticals, including cascading objectives, tracking progress, and addressing off-track or misaligned OKRs.
Triage cross-vertical escalations and resource conflicts, resolve issues within the role’s authority, and elevate others with options and recommendations.