SVP, Strategic Verticals

CluneTech
•Hybrid

About The Position

TransferMate is seeking a commercially driven senior executive to own the revenue, strategy and commercial organisation for its global portfolio of strategic verticals, including travel, legal and insurance. The SVP will decide which verticals to prioritise, how to compete in each, and how to grow relationships across the payments lifecycle, including supplier payments, client receivables, trust accounts, claims and premium payments. Reporting to the President and the Chief Commercial Officer, the role will shape portfolio and go-to-market strategy, allocate investment and talent across verticals, build and lead a team of vertical heads and sales organisations, lead the most strategic deals and partnerships, and take accountability for global revenue targets. The SVP will also collaborate with product and operational functions to represent vertical-specific requirements and improve customer delivery.

Requirements

  • 15+ years of experience in payments, fintech, FX, treasury or enterprise sales.
  • At least 7 years leading and scaling multi-region commercial organisations.
  • Experience leading leaders, such as vertical, segment or regional heads and their teams.
  • A proven track record of owning and exceeding large global revenue targets across multiple segments, covering both new business and account growth.
  • Deep knowledge of one or more payments-intensive verticals, such as travel, legal or insurance, and the ability to quickly learn new verticals.
  • Experience building a business case for, launching and scaling new verticals or market segments.
  • Strong experience negotiating complex enterprise and partnership agreements across multiple jurisdictions.
  • Understanding of cross-border payment infrastructure, FX, local payment rails and the global regulatory landscape for payments.
  • Strategic thinking and the ability to turn a portfolio vision into an actionable plan and execute it with discipline.
  • Excellent communication, presentation and stakeholder management skills, with credibility at board and C-suite level.
  • Comfort working across time zones in a fast-paced, high-growth environment with significant ambiguity.
  • High levels of drive, resilience and accountability, with a strong focus on results.

Nice To Haves

  • An established senior network across platforms, software providers and enterprise buyers in relevant verticals.

Responsibilities

  • Own global revenue targets for strategic verticals, including new business and growth from existing customers.
  • Set and manage vertical-level targets, ensuring each vertical has a clear plan to meet its goals and the portfolio delivers in aggregate.
  • Acquire customers and partners across vertical ecosystems, including platforms, software providers, aggregators, in-country partners and enterprise buyers.
  • Grow existing accounts through expanded corridors, currencies, payment types, use cases and volumes.
  • Provide accurate forecasting, pipeline management and performance reporting to the President, CCO and executive leadership team.
  • Define and execute go-to-market strategies for each vertical, including target segments, priority markets, pricing and routes to market.
  • Assess, prioritise and launch new verticals using criteria such as market size, margin, competitive position and fit with TransferMate's network.
  • Allocate and rebalance investment, headcount and executive attention across the portfolio.
  • Identify strategic partnerships, M&A-adjacent opportunities and product extensions that can accelerate growth.
  • Bring market intelligence and customer insight to Product and executive leadership to inform investment and product priorities.
  • Position TransferMate's regulated network, local payment rails, FX and reconciliation capabilities against competitors.
  • Lead complex, high-value negotiations involving pricing, FX, service levels, funding models and commercial contract terms.
  • Serve as executive sponsor for major strategic customers and partners, building relationships with C-suite stakeholders.
  • Work with Legal, Compliance and Treasury to structure commercially attractive, compliant deals across jurisdictions.
  • Establish commercial frameworks, pricing governance and deal-approval standards across verticals.
  • Build, lead and scale a global organisation of vertical heads, Business Development Managers and Account Managers.
  • Hire and develop vertical leaders, establishing domain expertise and clear segment accountability.
  • Set targets, coaching standards and sales processes, and foster accountability, performance and collaboration.
  • Design a scalable operating model that shares playbooks, tooling and talent across verticals while maintaining domain focus.
  • Partner with Product, Technology, Onboarding, Operations, Treasury and Compliance to support customers from sale through implementation and ongoing delivery.
  • Champion vertical-specific customer requirements and shape the product roadmap for use cases including API integration, embedded payments, bulk payments, payment timing, claims payouts and client money handling.
  • Represent TransferMate at industry events, conferences and partner forums across target vertical ecosystems.

Benefits

  • Competitive executive base salary with an attractive incentive and commission structure.
  • Excellent benefits.
  • The opportunity to lead and shape TransferMate's portfolio of highest-growth business lines, with direct access to the President and CCO.
  • A collaborative culture with influence over company strategy and product direction.
  • Flexible global working model and ongoing professional development support.
  • Competitive pension.
  • Flexible Working Policy combining remote and office working, with flexible working hours.
  • Competitive annual leave and additional leave, including IVF, compassion, marriage, maternity and paternity leave.
  • One paid Volunteer Day per year through the employee-led CluneTech Cares CSR Programme.
  • Death in Service Benefit.
  • Milestone Recognition Programme.
  • Professional and personal development.
  • Rewards and recognition.
  • Employee Wellbeing Programme, CluneTech Life.
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