SVP, Revenue Operations & Commercial Enablement

Circana•,

4d•$250,000 - $290,000•Remote

About The Position

The Senior Vice President, Revenue Operations and Commercial Enablement leads the global commercial operating model to drive predictable revenue growth, high seller productivity, and strong financial and compliance outcomes. This role integrates revenue operations, order-to-cash, CRM data governance, and commercial enablement into a unified, scalable engine. The SVP owns execution across the full commercial lifecycle, from pipeline through renewal, ensuring alignment across Sales, Finance, IT, and Operations. As a senior executive partner to the CRO, CFO, and CIO, this leader balances growth with operational rigor, including SOX compliance and audit readiness. We are seeking a hands-on operator who has built and scaled global revenue operations in a SaaS, AI, or data-driven B2B environment.

Requirements

15+ years in Revenue Operations, Sales Operations, or Commercial Strategy, including 8–10+ years in senior leadership roles
Proven ownership of the end-to-end revenue lifecycle at global, enterprise scale (pipeline through renewal)
Deep experience designing and leading transformation of global revenue operating models across complex, matrixed organizations
Strong command of order-to-cash processes, including automation, revenue recognition alignment, and process standardization
Demonstrated ability to improve seller productivity, pipeline velocity, and overall commercial execution
Strong financial acumen, including pricing, revenue quality, forecasting, and cost of sales
Hands-on experience with CRM (e.g., Salesforce), CPQ, and commercial systems, with the ability to translate business needs into scalable system design
Experience partnering cross-functionally with Sales, Finance, and IT to align priorities and drive decisions in shared ownership environments
Proven track record of leading large-scale, enterprise transformations from design through adoption, including change management and stakeholder alignment
Experience operating in SOX-controlled environments with strong risk, controls, and audit discipline
Track record of leading and scaling global teams, building leadership depth and accountability
Strong executive presence with the ability to influence CRO, CFO, CIO, and senior commercial leaders
Bachelor’s degree required
Operates as a hands-on builder with an owner-operator mindset, capable of moving between strategy and execution
Proven change leader who has led enterprise-wide transformations and driven sustained adoption across functions
Strong team builder with experience developing senior leaders and scaling global organizations
High business judgment with the ability to balance growth, risk, and operational discipline
Comfort operating in complex, ambiguous environments with multiple stakeholders and competing priorities

Nice To Haves

MBA or advanced degree preferred
Experience in AI, SaaS, or data and insights businesses
Experience scaling revenue operations in high-growth or transformation environments
Background integrating or standardizing fragmented or acquired commercial operations
Experience working across multiple geographies with differing regulatory or operational requirements
Exposure to advanced analytics, forecasting models, or AI-driven sales or revenue tools

Responsibilities

Design, own, and evolve the global revenue operations operating model, ensuring clarity of ownership across Sales, Finance, IT, and Operations.
Define how pipeline, pricing, contracts, orders, billing, and renewals connect into a single, scalable execution framework.
Establish clear swim lanes, decision rights, and escalation paths to eliminate duplication and rework.
Enable revenue growth by freeing seller time, simplifying sales motions, and reducing execution friction.
Ensure sellers are supported with clear playbooks and sales motions, reliable CRM and CPQ workflows, and strong order execution and billing readiness.
Partner with Sales Leadership to improve win rates, pipeline velocity, and execution consistency.
Own the order-to-cash execution model, ensuring orders are first-time-correct, billing-ready, and compliant.
Reduce cycle times, errors, and manual rework through automation and process standardization.
Ensure strong alignment between Orders, Billing, Revenue Accounting, and Collections.
Own the enterprise approach to CRM data governance, including master data, data quality, controls, and change governance.
Ensure CRM data is trusted, usable, and scalable to support selling, ordering, forecasting, and reporting.
Balance governance rigor with usability for the field.
Ensure commercial processes and systems are SOX-compliant by design, not retrofitted.
Partner with Finance, Audit, and Compliance to define, test, and remediate key controls.
Act as executive owner for audit readiness across revenue processes.
Set the strategic roadmap for CRM, CPQ, order management, and commercial automations.
Prioritize investments that drive higher automation and touchless processing, fewer exceptions and downstream corrections, and faster time to revenue.
Ensure systems evolve with the business without increasing risk.
Lead enterprise change management for commercial process, system, and operating model transformations.
Ensure changes are adopted consistently across Sales, Finance, IT, and Operations.
Develop stakeholder engagement, communication, training, and reinforcement plans.
Accelerate adoption and reduce disruption during rollouts.
Identify adoption risks, readiness gaps, and organizational resistance.
Implement mitigation plans to sustain new ways of working.
Establish adoption metrics and feedback loops to measure behavior change.
Ensure reliable, consistent metrics across seller productivity and capacity, pipeline health and conversion, order quality and execution, and revenue predictability.
Use insights to drive action, not just reporting.
Lead the design and governance of sales compensation and incentive plans.
Align seller behavior to revenue growth, profitability, strategic priorities, and role-specific accountability.
Partner with HR, Finance, and Sales Leadership to define pay mix, measures, quota methodology, crediting rules, accelerators, and governance processes.
Oversee incentive plan deployment and administration, system readiness, payout accuracy, exception management, and performance reporting; monitor attainment, cost of sales, and plan effectiveness.
Recommend adjustments based on business results, market dynamics, and organizational changes.
Lead and develop a global organization of Directors, Senior Managers, and Analysts.
Build leadership depth and succession across all commercial operations functions.
Establish operating rhythms, performance standards, and accountability.