SVP of Sales

TDS Global Solutions

11h•Remote

About The Position

Our client is a global customer experience consulting service provider disrupting the industry with solutions that enable businesses to scale globally while achieving top customer satisfaction. They are focused on the industries of Travel & Hospitality, Logistics, Insurance, Healthcare, Financial Services, and other Tech Businesses. Our client offers delivery in 10 different countries, in 32 languages, with over 29,000 agents. They believe that great customer experiences begin with great human experiences and put their team first to ensure this is achieved. The successful candidate will prospect and close Business Process Outsourcing (BPO) contracts with national and international companies across a range of vertical markets.

Requirements

BS/BA in Business or related field preferred or minimum of Five (5) years of BPO sales experience with proven track record of success
Highly motivated and competitive with strong initiative, prospecting, and sales close ability
Possesses established and current relationships with COOs, CFOs, CEOs, Customer Service Directors
Must possess a proven track record for prospecting and closing new business
Proven experience in business planning; development of account sales and relationship management plans with proven results
Excellent written and verbal communication skills
Proficiency in Microsoft Office products, including Word, PowerPoint, and Excel
Must possess excellent time management skills
Must be a strategic thinker, creative, and persuasive
Strong problem analysis and problem-solving skills
Willing to travel extensively
Strong relationship-building skills
Strong negotiation skills

Responsibilities

Build and execute a focused, qualified new logo pipeline — depth and quality over volume
Run the full sales cycle independently: discovery, solution development, commercial structuring, negotiation, and close
Navigate multi-stakeholder enterprise pursuits — CXOs, CFOs, COOs, and increasingly Chief Digital and Chief AI Officers
Lead cross-functional pursuit teams — Solutions, Operations, and Finance — ensuring every proposal reflects what Everise can deliver
Translate the company's AI transformation story into tangible C-suite business outcomes
Help buyers build the internal business case, quantify ROI, and reduce perceived delivery risk
Maintain a clean, honest forecast — no sandbagging, no inflation
Represent our client at industry events, analyst briefings, and executive forums
Feed market intelligence back into the business: where buyers are moving, where competitors are vulnerable