SVP, Managing Director, Business Solutions

Horizon Media•New York, NY

17h•Hybrid

About The Position

Horizon Media, founded in 1989, is a leading marketing and advertising firm known for its innovative approach and personal client service. Headquartered in New York City with offices in Los Angeles and Toronto, Horizon is consistently recognized as a Best Place to Work. The company fosters an inclusive environment where diverse perspectives are valued, and employees feel welcomed, safe, and empowered. Horizon's success is built on hiring talented individuals, challenging them, and providing opportunities for growth.

Requirements

Strong writer, presenter, and communicator capable of communicating complex ideas with ease.
Strong team leader with people management skills.
Self-starter who can work both independently and collaboratively to bring ideas to completion.
Calculated risk taker with the foresight to understand implications.
Innately curious, with a hunger for proactive and creative problem solving.
Comfortable providing and receiving constructive feedback and opportunities for growth.
Confident in navigating conversations with senior leadership internally and externally.
Nimble and flexible with the ability to succeed in a fast-paced environment.
Proficient with marketing principles, problem solving, data, and analytics.
Well-versed in communicating with and presenting to clients regularly.
Able to thrive under pressure, driving success in deadline-driven environments.
A supporter of and advocate for diversity, equity, and inclusion.
15+ years of experience.
Thorough understanding of advanced analytics and performance media.
Strong leadership skills and experience developing media professionals, ability to manage a team.
Experience in a client relationship management role.
Effective verbal and written communication skills; able to confidently present and sell through ideas both internally and to clients.
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and media research/reporting resources.

Responsibilities

Lead the team in translating client goals into strategic media solutions that grow client brands and ensure strategic consistency across plan development and implementation, with a focus on performance-based media and analytics.
Collaborate with executive-level leadership on strategic marketing approach, guiding the Business Solutions team, activation teams, and media partners.
Provide high-level strategic insights from campaign reporting and execute across all channels.
Apply and leverage attribution models to build media recommendations and optimize future campaigns.
Develop and maintain a strong understanding of internal and external analytics tools, identifying appropriate applications based on business needs.
Oversee the development of strategic frameworks for quarterly plans and lead strategic client recommendations.
Lead the team's understanding of clients' businesses and uncover motivations/needs, proactively learning about businesses from a holistic perspective.
Seek innovative media solutions to meet client goals and evaluate client business health via analysis of relevant business metrics (ROI, A/S).
Ensure strategic alignment across all channels and teams for an integrated approach.
Set vision and direction for clients based on their needs and goals.
Anticipate problems and proactively address them to meet strategic goals of clients.
Be responsible for agency revenue and profitability.
Oversee day-to-day operations of the Business Solutions Team to ensure consistent and high-quality client deliverables.
Have a thorough understanding of client contracts, support development and renegotiation of contracts, and prepare contract proposals.
Partner with EVP on staffing needs and plans.
Ensure collaboration with all internal Horizon teams (e.g., channel & consumer research) to ensure tasks are within contract scope and executed properly.
Be responsible and accountable for all plans and deliverables, and any following actions and outcomes.
Advance client relationships by maintaining positive rapport and championing trust through thorough understanding of their business and consistent delivery.
Develop and maintain rapport and relationships with senior-level clients.
Tap into Horizon resources/tools and collaborate with partner and creative agencies to offer holistic business solutions.
Maintain trust and partnership across the direct team and overall organization, ensuring positive collaboration.
Ensure the team anticipates client requests, guiding the team in troubleshooting and problem-solving with internal resources to proactively provide solutions.
Manage client expectations around timelines and deliverables, adjusting and reprioritizing as needed.
Negotiate and develop client contracts, ensuring profitability and identifying ways to grow the business.
Understand when to elevate situations to executive leadership.
Act as the client's most valued partner, serving as a trusted and consistent voice in meetings and providing POVs.
Participate in Horizon department-wide conversations and plans.
Ensure an inclusive environment for team members to be their whole selves and do their best work.
Provide ongoing, real-time performance feedback to Director/VP, Director to ensure continued team growth.
Guide the team in setting goals and professional development timelines, ensuring team members have challenging, level-appropriate projects and opportunities to learn new skills.
Ensure team members have the support needed to achieve development goals.
Take an active role in conversations around staffing needs.
Promote the work of both junior and senior team members and set a positive team environment.
Proactively take part in continued learning opportunities internally and externally.
Maintain active knowledge of industry trends, attending relevant industry conferences and events.
Use this knowledge to influence and innovate for clients and internal teams.