SVP & GM – Venmo

SynchronyOrlando, FL
$235,000 - $390,000Hybrid

About The Position

As the General Manager - Venmo, this role is responsible for strategy development and execution for the portfolio via the leadership of their Client Development and cross-functional teams. The General Manager develops annual plans and coordinates activities with the direct leadership team across the portfolio and its related functions; and directs others in the execution of these plans.

Requirements

  • Bachelor's Degree or, in lieu of a degree, a high school equivalent plus 12+ years of business development / client management within the credit card, fintech, BNPL, or Digital Wallet platforms industry.
  • Minimum of 7 years of business development/client management experience in within the credit card, fintech, BNPL, or Digital Wallet platforms industry.
  • Minimum of 5 years negotiation and contract management experience
  • Must be willing to travel up to 50% of the time
  • Ability and flexibility to travel for business as required
  • Must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
  • Legal authorization to work in the U.S. is required.
  • We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Nice To Haves

  • MBA
  • Strong marketing, creative and analytical skills
  • Ability to influence senior corporate decision makers
  • Ability to effectively interface and represent Synchrony Financial at the most senior levels in the client organization
  • Ability to innovate and find creative solutions to meet business goals
  • Proven ability to work independently yet as key member and contributor to a broader team
  • Demonstrated success leading/influencing a team, with proven track record of delivering results
  • Strong overall knowledge of card business including risk, collections, operations, marketing and finance
  • Superior financial acumen
  • Proven experience with digital forward products and technical knowledge
  • Skilled communicator (both written and verbal) who influences and negotiates with great latitude on outcomes
  • Broad and comprehensive understanding of theories and practices in a discipline.
  • In-depth knowledge of how own function integrates within the business unit and of direct competitors (products/services).

Responsibilities

  • Develop and manage strategic action plans to achieve performance targets.
  • Understand portfolio dynamics to develop, support and implement key business strategies.
  • Own and drive overall portfolio financial performance, as well as key growth metrics.
  • Lead the cross-functional client team in supporting the client
  • Partner with client and cross-functional teams in achieving strategic projects and key deliverables.
  • Understand and deliver key client metrics.
  • Assess client team performance against goals and take proactive action as needed.
  • Develop and maintain excellent working relationship with client groups and all key stakeholders.
  • Represent SYFs interests in negotiations with the client.
  • Work closely with client operations teams to develop/implement training initiatives as needed.
  • Provide leadership to ensure adherence with all external and internal Compliance and Regulatory requirements.
  • Develop and support all existing client incentives and partner with required teams to manage client gain share.
  • Manage weekly and monthly client and corporate reporting.
  • Support business-wide initiatives, as needed
  • Perform other duties and/or special projects as assigned

Benefits

  • Annual Incentive Plan target of 30% of salary
  • Annual Equity target of 30% of salary
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