SVP, Customer Service and Inside Sales

Clean Harbors•Norwell, MA

About The Position

Clean Harbors is looking for a SVP, Customer Service & Inside Sales to join our team! The SVP is accountable for building and leading a high-performing, revenue-driving customer engagement engine across North America and the GCC (Global Capability Center). This leader owns the end-to-end operating model for inbound customer success/service and inside sales motions—driving customer experience consistency, retention, order/quote execution excellence, and profitable growth through scalable processes, talent development, and technology enablement. This role is positioned within the broader Central Sales structure where the SVP is part of the EVP Corp Accounts, Sales & Marketing Strategy organization. Preferred location for this position is Norwell, MA. Clean Harbors (NYSE: CLH) is North America’s leading provider of environmental and industrial services. The Company serves a diverse customer base, including a majority of Fortune 500 companies. Its customer base spans a number of industries, including chemical, energy and manufacturing, as well as numerous government agencies. These customers rely on Clean Harbors to deliver a broad range of services such as end-to-end hazardous waste management, emergency spill response, industrial cleaning and maintenance, and recycling services. Through its Safety-Kleen subsidiary, Clean Harbors also is North America’s largest re-refiner and recycler of used oil and a leading provider of parts washers and environmental services to commercial, industrial and automotive customers. Founded in 1980 and based in Massachusetts, Clean Harbors operates in the United States, Canada, Mexico, Puerto Rico and India. For more information, visit www.cleanharbors.com [https://cts.businesswire.com/ct/CT?id=smartlink&url=http://www.cleanharbors.com&esheet=53370038&newsitemid=20230329005365&lan=en-US&anchor=www.cleanharbors.com&index=3&md5=e4e406b61b8ac1a19971f3eac9882d74].