Inside Customer Service and Inside Sales

Greenhow Inc • Newton, MA

1d • $20 - $30 • Onsite

About The Position

Greenhow is seeking a dependable, friendly person to join their office team as an Inside Customer Service and Sales Representative. This is a full-time, in-office role located in Newton/Auburndale, MA. The position involves significant phone and computer work, assisting customers, and supporting the field team. The company is a locally owned pest control and lawn care business serving residential and commercial customers in Eastern Massachusetts for over 15 years, known for responsible treatments and honest service. They are a growing company looking for team members interested in building a long-term career.

Requirements

• Comfortable speaking on the phone and communicating clearly
• Strong computer skills and attention to detail
• Good common sense and problem-solving ability
• Friendly, professional, and dependable
• Able to juggle multiple tasks throughout the day
• Customer service experience is required (retail, food service, hospitality, call center, or similar)

Nice To Haves

• General knowledge of Eastern Massachusetts geography is a plus

Responsibilities

• Answering inbound phone calls and assisting customers
• Scheduling and updating service appointments
• Responding to customer emails and written requests
• Setting up and updating customer accounts
• Answering questions about services and billing
• Preparing invoices, deposits, and statements
• Following up on payments
• Communicating with team members by phone, email, and text
• General office and administrative support

Benefits

• Competitive hourly pay
• Paid training
• Medical and dental benefits
• Stable, full-time work
• Supportive team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed