SVP Account Management - Americas

Thunes•New York, NY

About The Position

Thunes operates one of the world’s most extensive cross-border payment networks, enabling real-time money movement across banks, wallets, fintechs, and payment providers in over 130+ countries. As SVP, Account Management - Americas, you will own and lead Thunes’ strategic client relationships across the region, spanning global remittance companies, fintech platforms, digital banks, PSPs, and enterprise payment partners. This is a high-impact commercial leadership role, accountable for: Revenue growth Corridor expansion Client monetisation strategy Retention and wallet share expansion You will lead a high-performing account management team while acting as the executive sponsor for Thunes’ most strategic partners in the Americas, shaping commercial strategy, deepening integrations, and unlocking new cross-border flow opportunities across our global network.

Requirements

15+ years’ experience in Account Management, Client Partnerships, or Commercial Leadership.
Deep expertise in cross-border payments, remittance, or global acquiring.
Proven track record managing and growing strategic enterprise accounts across the Americas.
Experience working with fintechs, banks, wallets, or payment platforms.
Demonstrated success leading high-performing regional AM teams.
Strong revenue ownership mindset with experience managing large portfolios.
Ability to scale high performing teams, operating models, and governance frameworks.
Strong understanding of: Cross-border payment flows FX monetisation Corridor economics Wallet and bank payout ecosystems
Data-driven decision maker with strong commercial acumen.
Experience analysing transaction flows, margin performance, and client profitability.
Ability to translate data into growth strategy.
Executive presence with ability to influence C-suite stakeholders.
Strong negotiation and commercial structuring capability.
Exceptional communication and partnership skills.

Nice To Haves

Existing industry relationships across the Americas highly advantageous.

Responsibilities

Strategic Account Leadership
Own and grow Thunes’ most strategic client relationships across the Americas region.
Develop multi-year account strategies aligned to network flow growth, corridor expansion, and product adoption.
Act as Executive Sponsor for tier-1 clients, building C-suite relationships across fintechs, banks, and remittance partners.
Revenue Growth
Drive regional revenue performance across inbound and outbound payment flows.
Identify and unlock new corridor opportunities leveraging Thunes’ global payout network.
Partner with Sales to expand wallet share, cross-sell products, and support new deal conversions.
Client Monetisation & Optimisation
Drive pricing, commercial construct, and volume ramp strategies across key accounts in collaboration with cross functional teams
Monitor transaction flows, margin performance, and corridor utilisation.
Identify optimisation opportunities across FX, routing, and payout methods.
Team Leadership
Build, lead, and mentor a high-performing Account Management team across the Americas.
Instil a performance culture focused on growth, retention, and client impact.
Scale team structure in line with regional revenue expansion.
Cross-Functional Collaboration
Partner closely with: Network & Partnerships (endpoint expansion) Product (roadmap alignment) Operations (service delivery) Compliance (regulatory alignment) Finance and treasury (liquidity management and FX optimisation)
Ensure seamless client experience from deal close through lifecycle growth.