Account Manager, Americas IR

Nasdaq • San Francisco, CA

1d • Hybrid

About The Position

We are currently seeking an Account Manager for our Investor Relations (IR) franchise to own client relationships and drive retention, while supporting revenue growth within an existing client base across the Americas region. The Account Manager will serve as the primary point of accountability for assigned clients and work closely with Sales, Client Success, Operations, and Listings Relationship Managers to ensure coordinated coverage, strong engagement, renewal readiness, and long term client success across Investor Relations and broader Nasdaq relationships.

Requirements

• Proven track record of building loyal, strategic partnerships with executive‑level clients, including CFOs, IROs, and IR Managers
• Understand and effectively convey the Nasdaq IR Solutions value proposition, tailoring messaging to client objectives and priorities.
• Strong operational and analytical abilities, with the capacity to understand client needs and reinforce the ROI of Nasdaq solutions
• Strong business acumen and Investor Relations knowledge, with sound judgment in managing complex client relationships

Responsibilities

• Manage and grow a portfolio of strategic clients, serving as a trusted advisor for Nasdaq Investor Relations solutions
• Own the client relationship and drive retention through proactive engagement, regular business reviews, and high‑quality service delivery
• Understand client initiatives and ensure Nasdaq IR solutions deliver ROI, quick time to value, and measurable business impact
• Identify and mitigate client risk, develop retention and engagement strategies, and expand client relationships through cross‑sell and upsell where appropriate.
• Meet or exceed assigned targets for retention and growth, with a primary focus on protecting existing Investor Relations revenue
• Undertake continuous development and industry training to maintain Nasdaq’s position as a leading global provider and a trusted Investor Relations partner

Benefits

• 401(k) program with 6% employer match
• Employee Stock Purchase Program with 15% discount
• Student loan repayment program up to $10k
• Company paid life and disability plans
• Generous paid time off
• Comprehensive medical, dental and vision coverage
• Health spending account with employer contribution
• Paid flex days to support mental wellbeing
• Gym membership discounts
• Paid parental leave
• Fertility benefits
• Paid bereavement leave
• Company gift matching program
• Employee resource groups
• Paid volunteer days
• Education Assistance Program
• Robust job skills training and Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed