Sustaining Operations Program Manager

Intel Corporation•Hillsboro, OR

3d•$142,060 - $200,560•Hybrid

About The Position

As a Post Launch Production Program Manager in Intel's Central Engineering Group, you will lead cross-functional teams and manage schedules, deliverables, and operational efficiency to sustain manufacturing production and maximize revenue and margins. The role serves as a key interface among marketing, planning, customer account teams, operations, and engineering, supporting product modifications, customer-specific requirements, manufacturing implementation, and product support. Within the Networking Platforms Operation Manufacturing Operations organization, the role supports Ethernet products and technology. Responsibilities span the post-SRA lifecycle of the Ethernet adapter product line through Product Discontinuance, including engineering change orders, customized and new product introductions, firmware updates, quality event resolutions, and customer inquiries. The role also manages interdependencies across projects and stakeholders, sets program direction by balancing technical needs and business impact, and drives process improvements. This is a hybrid role based in Hillsboro, Oregon. The position is not eligible for Intel immigration sponsorship.

Requirements

Bachelor's degree in Engineering, Business Administration, Supply Chain, or a related field.
7+ years of relevant experience in a product development, manufacturing, or operations environment.
5+ years of program management experience managing a technical team or organization, including project-related schedules and deliverables.
5+ years of customer-facing experience in requirement gathering and product support.
3+ years of demonstrated leadership experience.
Ability to multitask and manage several activities simultaneously.
Strong attention to detail and organizational skills to track and communicate direction and status.
Strong problem-solving abilities to help resolve unforeseen issues.
Excellent verbal and non-verbal communication skills, with the ability to communicate professionally, clearly, and honestly with team members, customers, and leadership.
Ability to deal with ambiguity, adapt to change, and handle risk and uncertainty.
Self-driven and motivated.

Responsibilities

Plan and manage programs and projects tied to technology, products, or processes to sustain production and optimize revenue and margins.
Serve as the primary interface between marketing, planning, and customer account teams to drive product modifications and customer-specific requirements.
Collaborate with operations and engineering teams to implement plans in manufacturing and contract manufacturing environments.
Prioritize and manage activity requests to support uninterrupted production and revenue flow.
Drive engineering change orders and launch customized or new product introductions.
Partner with marketing and planning teams on roadmap activities and future initiatives.
Manage the Ethernet adapter product line from post-SRA through Product Discontinuance.
Oversee firmware updates, quality event resolutions, and customer product inquiries.
Lead product discontinuance activities to completion.
Identify and implement process improvements to increase efficiency and productivity.
Lead a highly matrixed, cross-organizational team supporting the development, implementation, or upgrade of technology or products for external customers.
Manage projects and programs across their lifecycle that contribute to organizational goals and objectives.
Manage interdependencies and integration among projects, teams, and stakeholders.
Gather and review requirements for completeness and clarity.
Set program direction by balancing technical needs against business impact within Intel guidelines.
Act as a key interface for internal stakeholders and leadership.
Oversee identification of tasks, research, dependencies, and costs, and communicate expectations to core team members.
Create, track, and adjust program schedules while ensuring appropriate progress.