Survivor Safety and Accessibility Specialist (Ref #: 1112648)

Estrada Consultingorporated•Sacramento, CA
•Remote

About The Position

Estrada Consulting, Inc. is seeking an experienced Survivor Safety and Accessibility Specialist to support the design, development, testing, and implementation of a secure, accessible, survivor-centered digital services platform. The specialist will collaborate with technical teams, accessibility professionals, and victim-services subject matter experts to help ensure the platform supports survivor safety, confidentiality, accessibility, language access, and inclusive user experiences. The selected specialist will work closely with the project team and designated victim-services experts to validate survivor-safety scenarios, document accessibility findings, and support resolution of critical safety and accessibility issues before platform launch.

Requirements

  • Demonstrated experience in digital accessibility, privacy-centered user experience design, survivor safety, or related human-services technology.
  • Working knowledge of WCAG 2.2 AA accessibility standards.
  • Experience evaluating web or mobile applications for accessibility and usability.
  • Familiarity with assistive technologies and accessibility testing methodologies.
  • Understanding of confidentiality, informed consent, and privacy considerations involving vulnerable populations.
  • Strong analytical, documentation, and stakeholder communication skills.

Nice To Haves

  • Experience supporting domestic violence, sexual assault, human trafficking, victim advocacy, or trauma-informed service environments.
  • Experience working with nonprofit, healthcare, government, or human-services organizations.
  • Knowledge of language-access practices and accessible multilingual digital services.
  • Familiarity with secure messaging, referral management, and case management platforms.
  • Accessibility certifications such as CPACC or WAS, or comparable professional experience.

Responsibilities

  • Evaluate platform workflows and user experiences for survivor safety, privacy, confidentiality, and accessibility.
  • Collaborate with victim-services specialists to validate survivor-safety scenarios and identify potential risks.
  • Assess accessibility against WCAG 2.2 Level AA requirements.
  • Evaluate compatibility with assistive technologies, including screen readers, keyboard navigation, and other accessibility tools.
  • Review discreet-access features, including quick-exit functionality, privacy-sensitive notifications, shared-device use, and confidential account recovery.
  • Assess language-access requirements, including translation, interpretation, and accessibility for individuals with limited English proficiency.
  • Review consent management, secure communication, and information-sharing workflows for potential survivor-safety concerns.
  • Participate in requirements gathering, design reviews, user-acceptance testing, and accessibility validation.
  • Document findings, recommend corrective actions, and verify remediation of accessibility and safety issues.
  • Coordinate with project stakeholders to support a safe, inclusive, and accessible platform.
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