Surveyor, Home & Community Services in the Division of Licensing and Certification
About The Position
This position is within the Department of Health and Human Services (DHHS), Division of Licensing and Certification. As a surveyor, you will be responsible for conducting licensing surveys for Home and Community Support Service Agencies to ensure compliance with applicable state licensing rules. You will investigate complaints and facility-generated incident reports alleging non-compliance with State rules. Your role will involve determining compliance based on observation, document review, and interviews. You will also be responsible for planning, coordinating, and monitoring licensing activities for your assigned workload, working under limited supervision. This position requires statewide travel and occasional overnight stays, and an occasional night or weekend survey.
Requirements
- Six (6) years of education and/or professional experience in social services casework, social services program development/delivery, or social services related fiscal/budget administration/analysis work.
Nice To Haves
- Experience with home and community support services and agencies
- Knowledge of the Maine rules and regulations related to home and community support service agencies
- Experience conducting inspections and/or investigations to determine compliance with rules.
Responsibilities
- Conducting licensing surveys for Home and Community Support Service Agencies to ensure compliance with applicable state licensing rules.
- Investigating complaints and facility-generated incident reports alleging non-compliance with State rules.
- Determining, based on observation, document review, and interviews, whether agencies/programs are in compliance with licensing requirements.
- Planning, coordinating, and monitoring licensing activities for your assigned workload.
- Completing investigations of allegations of noncompliance and completing scheduled inspections related to license issuance.
- Documenting survey and investigation findings in Statements of Deficiencies in a thorough and timely manner.
- Interviewing complainants and witnesses to obtain information regarding complaint allegations and completing detailed investigation reports.
- Reviewing records and making observations of agency operations.
- Reviewing agency-generated Plans of Correction to ensure that these plans address all deficiencies cited.
- Providing technical assistance to agencies/providers.
- Participating in appropriate training and staff meetings at the request of the supervisor/manager.
Benefits
- 13 paid holidays
- 3+ weeks of vacation leave annually
- Personal leave for overtime-exempt employees
- 12 days of sick leave per year
- Health insurance coverage (State pays 85%-95% of employee-only premiums)
- Health Insurance Premium Credit (decreases employee-only premiums by 5%)
- Dental insurance (State pays 100% of employee-only dental premiums)
- Retirement Plan (State contributes 14.06% to MainePERS)
- Gym Membership Reimbursement (up to $40 per month)
- Health and Dependent Care Flexible Spending Accounts
- Public Service Student Loan Forgiveness eligibility
- Living Resources Program (employee assistance program)
- Six weeks of fully paid parental leave
- Voluntary Deferred Compensation (MaineSaves 457(b) account)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
