Surveyor, Home & Community Services in the Division of Licensing and Certification
About The Position
This position is within the Department of Health and Human Services (DHHS), Social Services Program Specialist I, in the Division of Licensing and Certification. The role involves conducting licensing surveys for Home and Community Support Service Agencies to ensure compliance with state licensing rules. It also includes investigating complaints and facility-generated incident reports alleging non-compliance. The surveyor will determine compliance through observation, document review, and interviews, and will be responsible for planning, coordinating, and monitoring licensing activities for their assigned workload. The position requires statewide travel, occasional overnight stays, and occasional night or weekend surveys. The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people, providing health and social services to a significant portion of the state's population. The Division of Licensing and Certification's mission is to ensure quality and effective health and social services by applying regulatory standards for safe and appropriate outcomes.
Requirements
- Six (6) years of education and/or professional experience in social services casework, social services program development/delivery, or social services related fiscal/budget administration/analysis work.
Nice To Haves
- Experience with home and community support services and agencies
- Knowledge of the Maine rules and regulations related to home and community support service agencies
- Experience conducting inspections and/or investigations to determine compliance with rules.
Responsibilities
- Conducting licensing surveys for Home and Community Support Service Agencies to ensure compliance with applicable state licensing rules.
- Investigating complaints and facility-generated incident reports alleging non-compliance with State rules.
- Determining, based on observation, document review, and interviews, whether agencies/programs are in compliance with licensing requirements.
- Planning, coordinating, and monitoring licensing activities for assigned workload.
- Completing investigations of allegations of noncompliance and completing scheduled inspections related to license issuance.
- Documenting survey and investigation findings in Statements of Deficiencies in a thorough and timely manner.
- Interviewing complainants and witnesses to obtain information regarding complaint allegations and completing detailed investigation reports.
- Reviewing records and making observations of agency operations.
- Reviewing agency-generated Plans of Correction to ensure that these plans address all deficiencies cited.
- Providing technical assistance to agencies/providers.
- Participating in appropriate training and staff meetings at the request of the supervisor/manager.
Benefits
- 13 paid holidays
- 3+ weeks of vacation leave annually
- 12 days of sick leave per year
- Health Insurance Coverage (State pays 85%-95% of employee-only premiums)
- Health Insurance Premium Credit (decreases employee-only premiums by 5%)
- Dental Insurance (State pays 100% of employee-only dental premiums)
- Retirement Plan (State contributes 14.06% to MainePERS)
- Gym Membership Reimbursement (up to $40 per month)
- Health and Dependent Care Flexible Spending Accounts
- Public Service Student Loan Forgiveness eligibility
- Living Resources Program (employee assistance program)
- Six weeks of fully paid parental leave
- Voluntary Deferred Compensation (MaineSaves 457(b) account)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
