Survey Programmer (Qualtrics)

Guidepoint

17h

About The Position

Guidepoint’s Market Research Team is seeking a Survey Programmer to set up and program market research questionnaires in web-based platforms and conduct quality assurance on programmed surveys. The role works hours aligned with US-based colleagues on the East Coast and may be hybrid from Guidepoint’s Mumbai or Pune offices in India, or remote. The Survey Programmer translates questionnaire specifications into engaging, accessible online surveys, implements survey logic and sampling setup, manages translations, and coordinates with project managers and fieldwork teams to support timely, accurate project delivery.

Requirements

At least 3 years of experience programming market research surveys in Qualtrics or another online survey platform.
Ability to work with internal teams to gather requirements, translate specification documents into programmed surveys, and communicate timing expectations.
Comfort implementing more complex survey design elements, including conjoint, maxdiff, and least-fill randomization.
Experience conducting survey quality assurance to ensure work aligns with requested specifications and design.
Ability to advise on survey design best practices and flag designs that may be difficult for respondents to answer.

Nice To Haves

Experience programming surveys in Qualtrics is strongly preferred.
Experience with other online survey platforms such as Decipher/Forsta, Alchemer, Sawtooth, or Versive.

Responsibilities

Program market research questionnaires provided in Microsoft Word into the Qualtrics online survey platform, delivering high-quality work on time.
Set up routing, custom display logic, and termination logic so appropriate respondents enter the survey and are asked relevant questions.
Ensure questions and supporting media—including video, images, and formatted text—are displayed accessibly, clearly, attractively, and engagingly.
Recommend adjustments or request clarification from project managers when designs or specifications are unclear or could confuse respondents.
Conduct quality assurance on programmed surveys to confirm they meet client and project requirements before sending.
Set up projects to collect sample, either internally or through redirects from external recruitment partners.
Manage and upload third-party translations and check that they display correctly for end respondents.
Communicate project status, edit requests, questions, and timing expectations with project managers through instant messaging, video calls, and project management platforms.
Coordinate with fieldwork teams to ensure quotas are set up and kept current.
Perform other duties as required.