Surveillance Shift Supervisor

Evangeline Downs Racetrack & Casino • Opelousas, LA

10d • Onsite

About The Position

Responsible for the efficient operations of the surveillance department during assigned shift. Protect company assets by observing gaming and non-gaming activities to ensure safety, integrity, security and company policies and procedures are followed.

Requirements

• Must be at least 21 years of age.
• Possess a thorough knowledge of all table games rules, procedures, and gaming regulations.
• Working knowledge of surveillance software and Microsoft Office programs such as excel and word.
• Knowledge of surveillance equipment.
• Must have knowledge of state regulations, departmental procedures and company policies.
• Must be an effective communicator and able to maintain proper order in escalated situations.
• Must be able to sit and remain alert for extended periods of time.
• Must be able to obtain/maintain any necessary licenses and/or certifications and/or licenses.

Nice To Haves

• Three (3) years of practical surveillance experience and previous supervisory experienced preferred.

Responsibilities

• Observe gaming and non-gaming activity by monitoring electronic surveillance equipment to ensure compliance with applicable laws, procedures, regulations and rules and protect company assets from illegal or questionable activities.
• Detect cheating, theft, embezzlement, illegal activities and procedure/policy violations in all areas of responsibility.
• Prepare reports and/or verbalize the occurrence of unusual activities to the Surveillance Manager, Director and/or department heads as required.
• Compile and maintain evidence to assist the property or BGC in any legal actions, employment matters and/or arbitration/grievance proceedings that may arise.
• Know how to operate all equipment used by the Surveillance Department and utilize them to their fullest capacity.
• Review coverage completed by agents and have additional coverage added when needed.
• Assign task to agents to agents on a daily basis when needed.
• Train, coach, discipline, supervise and handle scheduling of department employees.
• Miscellaneous duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed