Surveillance Investigator

Marshall Investigative Group•Syracuse, NY

12d

About The Position

Marshall Investigative Group (MIG) is hiring Surveillance Investigators to conduct stationary and mobile surveillance across the country. Investigators research insurance fraud claims involving monetary, bodily injury, theft, and property damage claims, and document claimant activities for clients. The role offers an opportunity to develop experience in surveillance and security. Full-time employees are required to travel, potentially within their investigative region, to meet full-time hours and client needs. Investigators work independently with minimal supervision, maintain a discreet presence, and follow legal and regulatory requirements. They use surveillance equipment to observe and document subjects, then prepare and submit clear, accurate reports with supporting documentation within 48 hours of surveillance completion. Surveillance may involve observing subjects for 8–10 hours per day, and weekend work is required as needed. MIG states that its hourly rates, flexible day scheduling benefits, and expense and mileage reimbursements exceed the industry. All expenses, including training, licensing, and testing fees, are covered. Comprehensive benefits are available to full-time agents. MIG is an equal opportunity employer and values diversity.

Requirements

Current, valid driver's license.
Must have or be able to obtain auto insurance with coverage limits of $100,000 bodily injury per person, $300,000 bodily injury per accident, and $100,000 property damage per accident before employment.
Personal computer with Microsoft Word.
Personal digital surveillance camera.
Proficiency in using surveillance equipment, technology, and platforms.
High school diploma or equivalent.
Ability to work independently with minimal supervision.
Ability to observe and conduct surveillance for 8–10 hours per day.
Weekend work as needed for surveillance subjects.
Keen observational skills and attention to detail, including the ability to focus on individuals for long periods.
Strong verbal and written communication skills, with the ability to clearly and effectively articulate findings and observations.
Integrity, professionalism, and discretion when handling confidential information and sensitive situations.
Travel is required for full-time employees.

Nice To Haves

Current Private Investigator (PI) license and mobile surveillance experience are strongly preferred.
Experience working at a licensed PI firm may be accepted instead of holding a PI license.
Associate's or bachelor's degree in Criminal Justice, Security Management, or a related field.
Previous mobile surveillance experience is highly desirable.

Responsibilities

Conduct stationary and mobile surveillance operations to research insurance fraud claims.
Follow established surveillance protocols and procedures in compliance with legal and regulatory requirements.
Maintain a vigilant, discreet presence and avoid detection while observing subjects and their daily activities.
Document and report findings, incidents, and observations accurately and promptly.
Use cameras, specialized devices, and other surveillance equipment; troubleshoot technical issues as needed.
Maintain confidentiality and discretion regarding sensitive information obtained before and during surveillance operations.
Prepare, review, and submit concise, grammatically correct, easy-to-follow reports with supporting documentation within 48 hours of surveillance completion.
Participate in training and professional development to enhance surveillance skills and stay current with industry best practices.
Perform other duties assigned by management and support the organization's security and safety objectives.