Surveillance Investigator

Allied Universal•Buffalo, NY

About The Position

Allied Universal® is hiring a Surveillance Investigator to perform discreet mobile and stationary surveillance of claimants. The role confirms claimants’ current activities and capabilities to assist with the administration of insurance claims. Investigations may involve workers’ compensation, general liability, property and casualty, and disability coverage. The position pays $21–$24 per hour and includes auto and travel allowances.

Requirements

  • High school diploma or equivalent.
  • At least one year of verifiable work experience, preferably in investigations or a protective-service-related field.
  • Valid driver’s license and at least one year of driving experience.
  • After an offer, successfully complete Allied Universal Investigations’ training and orientation course.
  • Flexibility to work varied and irregular hours and days, including weekends and holidays.
  • Ability to type reports in Microsoft Word with minimal grammatical and punctuation errors.
  • Proficiency using laptop computers, video cameras, and cell phones.
  • Ability to maintain focus and multitask in a dynamic environment.
  • Ability to manage stressful situations with composure and professionalism.
  • Ability to work independently.

Nice To Haves

  • Associate’s degree or higher, preferably in Criminal Justice.
  • Security or loss prevention experience.
  • Military experience.
  • Law enforcement experience.
  • Prior insurance investigations experience.
  • Prior educational or professional incident reporting and/or investigations experience.

Responsibilities

  • Conduct independent investigations of insurance claims across workers’ compensation, general liability, property and casualty, and disability coverage.
  • Use surveillance techniques and equipment to monitor subjects covertly.
  • Document and report observations, activities, and relevant information clearly and concisely.
  • Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
  • Maintain confidentiality and comply with legal and ethical standards while conducting surveillance operations.

Benefits

  • Medical, dental, and vision insurance.
  • Basic life and AD&D insurance.
  • Retirement plan.
  • Disability insurance.
  • Seven paid holidays annually.
  • Sick days where required by law.
  • Vacation time accruing initially at 3.08 hours biweekly; unused vacation is paid out only where required by law.
  • Auto and travel allowances.
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