Surveillance Investigator

Allied Universal • Memphis, TN

18d

About The Position

Allied Universal® Compliance and Investigation Services is hiring a Surveillance Investigator to conduct discreet mobile and stationary surveillance of claimants. The investigator confirms claimants’ current activities and capabilities to assist with insurance claim administration. The role involves investigations across several insurance coverage types and requires a private investigator’s license before applying, as well as a valid driver’s license and at least one year of driving experience. The position guarantees 40 hours per week.

The investigator documents and reports observations, uses surveillance equipment, and may collaborate with other investigators and law enforcement. The role requires confidentiality, compliance with legal and ethical standards, independent work, and flexibility to work varied and irregular hours, including weekends and holidays. After an offer, the candidate must successfully complete Allied Universal Investigations’ training and orientation course.

Benefits include medical, dental, vision, basic life, accidental death and dismemberment (AD&D), retirement plan, and disability insurance. The company offers seven paid holidays annually, sick days where required by law, and vacation accruing initially at 3.08 hours biweekly. Unused vacation is paid out only where required by law.

Requirements

• Private investigator’s license required before applying.
• Valid driver’s license and at least one year of driving experience.
• High school diploma or equivalent.
• Successfully complete Allied Universal Investigations’ training and orientation course after receiving an offer.
• At least one year of verifiable work experience, preferably in investigations or a protective-service-related field.
• Flexibility to work varied and irregular hours and days, including weekends and holidays.
• Ability to type reports in Microsoft Word with minimal grammatical and punctuation errors.
• Proficiency using laptop computers, video cameras, and cell phones.
• Ability to maintain focus and multitask in a dynamic environment.
• Ability to manage stressful situations with composure and professionalism.
• Ability to work independently.

Nice To Haves

• Associate’s degree or higher, preferably in criminal justice.
• Security or loss prevention experience.
• Military experience.
• Law enforcement experience.
• Prior insurance investigations experience.
• Prior educational or professional incident reporting and/or investigations experience.

Responsibilities

• Conduct independent investigations of insurance claims involving workers’ compensation, general liability, property and casualty, and disability coverage.
• Use surveillance techniques and equipment to monitor subjects covertly.
• Document and report observations, activities, and relevant information clearly and concisely.
• Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
• Maintain confidentiality and follow legal and ethical standards during surveillance operations.

Benefits

• Medical, dental, and vision insurance.
• Basic life insurance, AD&D, and disability insurance.
• Retirement plan.
• Seven paid holidays annually.
• Sick days where required by law.
• Vacation accrual at an initial rate of 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED