Surveillance Investigator

Marshall Investigative Group•Syracuse, NY
•$23 - $35

About The Position

Marshall Investigative Group (MIG) is hiring self-motivated Surveillance Investigators to conduct stationary and mobile surveillance across the country. Investigators research insurance fraud claims involving monetary, bodily injury, theft, and property damage claims, documenting claimant activities and providing clients with evidence and reports. The role is an opportunity to develop experience in surveillance and security. Full-time employees are required to travel within their investigative region as needed to accommodate work hours and client needs. Weekend work is required as needed based on surveillance subjects.

Requirements

  • Current, valid driver's license.
  • Must have or be able to obtain auto insurance with 100/300/100 coverage limits before employment.
  • Personal computer with Microsoft Word.
  • Personal digital surveillance camera.
  • Proficiency in using surveillance equipment, technology, and platforms.
  • High school diploma or equivalent.
  • Ability to work independently with minimal supervision.
  • Ability to observe and conduct surveillance for 8–10 hours per day.
  • Ability to work weekends as needed for surveillance subjects.
  • Keen observational skills and attention to detail, including the ability to focus on individuals for long periods.
  • Strong verbal and written communication skills and ability to clearly articulate findings and observations.
  • Integrity, professionalism, and discretion when handling confidential information and sensitive situations.

Nice To Haves

  • Current Private Investigator (PI) license and mobile surveillance experience are strongly preferred.
  • Experience working at a licensed PI firm may be accepted in place of a PI license.
  • Associate's or bachelor's degree in Criminal Justice, Security Management, or a related field.
  • Previous experience in mobile surveillance is highly desirable.

Responsibilities

  • Follow established protocols and procedures for surveillance operations in compliance with legal and regulatory requirements.
  • Maintain a vigilant and discreet presence while observing subjects and their daily activities, avoiding detection.
  • Document and promptly report findings, incidents, and observations accurately.
  • Conduct mobile surveillance using monitoring equipment, including cameras and specialized devices.
  • Operate surveillance equipment, technology, and platforms proficiently and troubleshoot technical issues as needed.
  • Maintain confidentiality and discretion regarding sensitive information obtained before and during surveillance operations.
  • Prepare, review, and submit detailed investigation reports and supporting documentation within 48 hours of surveillance completion.
  • Participate in training and professional development to enhance surveillance skills and stay current on industry best practices.
  • Perform other duties assigned by management and support the organization's security and safety objectives.

Benefits

  • Hourly rates described as exceeding the industry.
  • Flexible day scheduling.
  • Expense and mileage reimbursements described as exceeding the industry.
  • Expenses are covered, including training, licensing, and testing fees.
  • Comprehensive benefits are available for full-time agents.
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