Surveillance Investigator

Allied Universal • Akron, OH

11d

About The Position

Allied Universal® Compliance and Investigation Services is hiring a Surveillance Investigator to conduct discreet mobile and stationary surveillance of claimants. The purpose of surveillance is to confirm claimants’ current activities and capabilities and assist with administering insurance claims. The role involves independent investigations across multiple insurance coverage types, covert use of surveillance techniques and equipment, and clear documentation of observations. The position pays $20–$22 per hour. A private investigator’s license is required before applying, as is a valid driver’s license and at least one year of driving experience.

Requirements

• Private investigator’s license required before applying.
• Valid driver’s license and at least one year of driving experience.
• High school diploma or equivalent.
• After receiving an offer, successfully complete Allied Universal Investigations’ training/orientation course.
• At least one year of verifiable work experience, preferably in investigations or a protective-service-related field.
• Flexibility to work varied and irregular hours and days, including weekends and holidays.
• Ability to type reports in Microsoft Word with minimal grammatical and punctuation errors.
• Proficiency using laptop computers, video cameras, and cell phones.
• Ability to maintain focus and multitask effectively in a dynamic environment.
• Ability to manage stressful situations with composure and professionalism.
• Ability to work independently.

Nice To Haves

• Associate’s degree or higher, preferably in Criminal Justice.
• Security or loss prevention experience.
• Military experience.
• Law enforcement experience.
• Prior insurance investigations experience.
• Prior educational or professional incident reporting and/or investigations experience.

Responsibilities

• Conduct independent investigations of insurance claims involving workers’ compensation, general liability, property and casualty, and disability coverage.
• Use surveillance techniques and equipment to monitor subjects covertly.
• Document and report observations, activities, and relevant information clearly and concisely.
• Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
• Maintain confidentiality and follow legal and ethical standards when conducting surveillance operations.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan.
• Disability insurance.
• Seven paid holidays annually.
• Sick days where required by law.
• Vacation time, initially accruing at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED