Surveillance Investigator

Marshall Investigative Group • Rochester, NY

12d

About The Position

Marshall Investigative Group (MIG) is hiring Surveillance Investigators to conduct stationary and mobile surveillance across the country. Investigators research insurance fraud claims involving monetary, bodily injury, theft, and property damage claims, gathering video and other documentation of claimants’ activities. The role offers an opportunity to develop experience in the surveillance and security fields. Full-time employees may need to travel within their investigative region to meet full-time hours and client needs.

Investigators follow established protocols and legal and regulatory requirements, remain discreet while observing subjects, operate surveillance equipment, document and report findings, and protect confidential information. Reports must be accurate, concise, grammatically correct, easy to follow, and include supporting documentation. Findings and reports must be submitted within 48 hours of surveillance completion. Surveillance may involve observing subjects for 8–10 hours per day, and weekend work is required as needed.

MIG states that its hourly rates, flexible day scheduling, and expense and mileage reimbursements exceed industry standards. Expenses are covered, including training, licensing, and testing fees. Comprehensive benefits are available to full-time agents. MIG is an equal opportunity employer and values diversity.

Requirements

• Current, valid driver’s license.
• Must have or be able to obtain auto insurance with coverage limits of $100,000 maximum bodily injury per person, $300,000 maximum bodily injury per accident, and $100,000 maximum property damage per accident before employment.
• Personal computer with MS Word.
• Personal digital surveillance camera.
• Proficiency in using surveillance equipment, technology, and platforms.
• High school diploma or equivalent.
• Ability to work independently with minimal supervision.
• Ability to observe and conduct surveillance for 8–10 hours per day.
• Weekend work as needed for surveillance subjects.
• Keen observational skills and attention to detail, including the ability to focus on individuals for long periods.
• Strong verbal and written communication skills and the ability to clearly articulate findings and observations.
• Integrity, professionalism, and discretion in handling confidential information and sensitive situations.

Nice To Haves

• Current Private Investigator (PI) license and mobile surveillance experience are strongly preferred.
• Experience working at a licensed PI firm may be accepted instead of holding a Private Investigator license.
• Associate’s or bachelor’s degree in criminal justice, security management, or a related field preferred.
• Previous mobile surveillance experience is highly desirable.

Responsibilities

• Follow established protocols and procedures for surveillance operations in compliance with legal and regulatory requirements.
• Maintain a vigilant, discreet presence and avoid detection while observing subjects and their daily activities.
• Document and report findings, incidents, and observations accurately and promptly.
• Conduct mobile surveillance using monitoring equipment, including cameras and specialized devices.
• Operate surveillance equipment and technology proficiently and troubleshoot technical issues as needed.
• Maintain confidentiality and discretion regarding sensitive information obtained before and during surveillance operations.
• Prepare, review, and submit detailed reports of findings, incidents, and investigations within 48 hours.
• Ensure reports are concise, grammatically correct, easy to follow, and include supporting documentation within 48 hours of surveillance completion.
• Participate in training and professional development to enhance surveillance skills and stay current with industry best practices.
• Perform other duties assigned by management and support the organization’s security and safety objectives.

Benefits

• Flexible day scheduling.
• Expense and mileage reimbursements; the company states that all expenses are covered, including training, licensing, and testing fees.
• Comprehensive benefits for full-time agents.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED