Surveillance Investigator

Allied Universal•Augusta, ME

25d

About The Position

Allied Universal® Compliance and Investigation Services is hiring a Surveillance Investigator to perform discreet mobile and stationary surveillance of claimants. The role confirms claimants’ current activities and capabilities to assist with insurance claim administration. Investigations may involve workers’ compensation, general liability, property and casualty, and disability coverage. The investigator uses surveillance techniques and equipment, documents observations, and works independently while maintaining confidentiality and complying with legal and ethical standards.

Requirements

Possess a valid driver’s license and at least one year of driving experience.
Have a Private Investigator’s license before applying.
Have a high school diploma or equivalent.
Successfully complete Allied Universal Investigations’ training/orientation course after an offer.
Have at least one year of verifiable work experience, preferably involving investigations or another protective service-related field.
Be flexible to work varied and irregular hours and days, including weekends and holidays.
Be able to type reports in Microsoft Word with minimal grammatical and punctuation errors.
Be proficient in using laptop computers, video cameras, and cell phones.
Be able to maintain focus and multitask effectively in a dynamic environment.
Demonstrate the ability to manage stressful situations with composure and professionalism.
Be able to work in a very independent environment.

Nice To Haves

Associate’s degree or higher, preferably in Criminal Justice.
Security or loss prevention experience.
Military experience.
Law enforcement experience.
Prior insurance investigations experience.
Prior educational or professional incident reporting and/or investigations experience.

Responsibilities

Conduct independent investigations of insurance claims across workers’ compensation, general liability, property and casualty, and disability coverage types.
Use surveillance techniques and equipment to covertly monitor subjects.
Document and report observations, activities, and other relevant information clearly and concisely.
Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
Maintain confidentiality and adhere to legal and ethical standards during surveillance operations.

Benefits

Medical insurance.
Dental insurance.
Vision insurance.
Basic life insurance.
AD&D insurance.
Retirement plan.
Disability insurance.
Seven paid holidays annually.
Sick days where required by law.
Vacation time accruing initially at 3.08 hours biweekly; unused vacation is paid out only where required by law.