Surveillance Investigator

Allied Universal • Lafayette, LA

4d

About The Position

Allied Universal is hiring a Surveillance Investigator to conduct discreet mobile and stationary surveillance of claimants. The role helps confirm claimants’ current activities and capabilities in support of insurance claim administration. A private investigator’s license is required before applying, as is a valid driver’s license and at least one year of driving experience.

The investigator conducts independent investigations across insurance coverage types, including workers’ compensation, general liability, property and casualty, and disability. The position uses surveillance techniques and equipment, documents and reports findings, and may coordinate with other investigators and law enforcement. Investigators must maintain confidentiality and follow legal and ethical standards.

Applicants must have a high school diploma or equivalent, at least one year of verifiable work experience, and the ability to complete the company’s post-offer training/orientation course. The role requires flexibility to work varied and irregular hours, including weekends and holidays, and the ability to work independently, use common technology, prepare accurate reports, multitask, and handle stressful situations professionally.

Requirements

• Private investigator’s license required before applying.
• Valid driver’s license and at least one year of driving experience.
• High school diploma or equivalent.
• Successfully complete Allied Universal Investigations’ training/orientation course after receiving an offer.
• At least one year of verifiable work experience, preferably in investigations or a protective-service-related field.
• Flexibility to work varied and irregular hours and days, including weekends and holidays.
• Ability to type reports in Microsoft Word with minimal grammatical and punctuation errors.
• Proficiency using laptop computers, video cameras, and cell phones.
• Ability to maintain focus and multitask in a dynamic environment.
• Ability to manage stressful situations with composure and professionalism.
• Ability to work independently.

Nice To Haves

• Associate’s degree or higher, preferably in Criminal Justice.
• Security or loss-prevention experience.
• Military experience.
• Law enforcement experience.
• Prior insurance investigations experience.
• Prior educational or professional incident reporting and/or investigations experience.

Responsibilities

• Conduct independent investigations of insurance claims involving workers’ compensation, general liability, property and casualty, and disability.
• Use surveillance techniques and equipment to monitor subjects covertly.
• Document and report observations, activities, and relevant information clearly and concisely.
• Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
• Maintain confidentiality and comply with legal and ethical standards during surveillance operations.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan.
• Disability insurance.
• Seven paid holidays annually.
• Sick days where required by law.
• Vacation time, initially accruing at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED